# Air Help Center

> Get the most out of Air, {{first\_name|fallback:"today"}}!

## Account + Workspace Settings

- [Updating a subscription payment method](https://help.air.inc/en/articles/6997645-updating-a-subscription-payment-method.md)
- [Changing your account email / username](https://help.air.inc/en/articles/6752753-changing-your-account-email-username.md)
- [Changing your password on Air](https://help.air.inc/en/articles/5430280-changing-your-password-on-air.md): A step-by-step guide to new passwords
- [Adding an approved email domain](https://help.air.inc/en/articles/5747176-adding-an-approved-email-domain.md): Anyone with your .com can join automatically
- [How do I remove or delete a workspace I don't need?](https://help.air.inc/en/articles/6405750-how-do-i-remove-or-delete-a-workspace-i-don-t-need.md): Have a workspace you need to leave? Make a workspace on accident and need to delete it?
- [How do I delete my account?](https://help.air.inc/en/articles/6916147-how-do-i-delete-my-account.md): We can help.
- [User Permissions Matrix](https://help.air.inc/en/articles/5918745-user-permissions-matrix.md): Inviting people to your workspace or board? Check out what they can and can't do on Air.
- [Getting Started for Admins](https://help.air.inc/en/articles/8295808-getting-started-for-admins.md): Just setting up a workspace? Here's where to start.

## Air Canvas + Context

- [Explore Canvas](https://help.air.inc/en/articles/14047435-explore-canvas.md): Learn how to use Canvases to generate AI-powered assets and variants directly within your boards
- [Scale campaign creative in Canvas](https://help.air.inc/en/articles/15351117-scale-campaign-creative-in-canvas.md): Scale campaign creative in Canvas with bulk workflows, brand marks, localization, and resizing
- [Make OOH mockups with Skills](https://help.air.inc/en/articles/15526041-make-ooh-mockups-with-skills.md): Learn how to use Air Canvas Skills to turn campaign assets into photorealistic OOH mockups.
- [Explore Context](https://help.air.inc/en/articles/14049126-explore-context.md): Learn how to set up Context, Air's workspace-level brand memory layer for AI-generated content in Canvas
- [Creating a Canvas](https://help.air.inc/en/articles/14060850-creating-a-canvas.md): Learn how to create a canvas, rename it, and add content using AI or drag-and-drop in Air.
- [Setting up context sources](https://help.air.inc/en/articles/14054818-setting-up-context-sources.md): Learn how workspace admins can set up context sources to guide AI generation in Air Canvas
- [Editing images in Canvas](https://help.air.inc/en/articles/14090015-editing-images-in-canvas.md): Learn how to edit images in Canvas using crop, AI prompts, background removal, and upscale tools
- [Get Started with Canvas](https://help.air.inc/en/articles/14036232-get-started-with-canvas.md): Learn the basics of working in Canvas, including how to reference images, use brand assets, and make image edits with Air
- [Write effective prompts for AI on Air](https://help.air.inc/en/articles/14490315-write-effective-prompts-for-ai-on-air.md): Learn how to write clear, effective prompts for generating or editing images in Air Canvas, including how to describe subjects, settings, and desired viewpoints
- [Explore Skills](https://help.air.inc/en/articles/14848690-explore-skills.md): Learn how to use built-in and custom AI Skills to edit, animate, and transform your assets.
- [Write a great skill on Air](https://help.air.inc/en/articles/14985081-write-a-great-skill-on-air.md): Learn how to write, configure, and test great custom AI skills in Air for better creative workflows.

## Troubleshooting

- [System Requirements](https://help.air.inc/en/articles/6958304-system-requirements.md)
- [Air is not working](https://help.air.inc/en/articles/8394626-air-is-not-working.md): Try these steps when Air is not quite working like it should.
- [I think I have a bug](https://help.air.inc/en/articles/9134611-i-think-i-have-a-bug.md): When you need to report a bug to our team, get help fast
- [I got an unexpected error when attempting an action on Air](https://help.air.inc/en/articles/9171626-i-got-an-unexpected-error-when-attempting-an-action-on-air.md)
- [I think Air might be down](https://help.air.inc/en/articles/9472481-i-think-air-might-be-down.md): Is Air down? Visit our status page to check!
- [Uploading to Air is slow 🐢](https://help.air.inc/en/articles/9472687-uploading-to-air-is-slow.md): Having trouble uploading to Air? Try these troubleshooting steps and get back on the fast track!
- [Downloading from Air is slow 🐢](https://help.air.inc/en/articles/11107517-downloading-from-air-is-slow.md): Having trouble downloading content from Air? Try these troubleshooting steps and get back on the fast track!
- [I can't hear sound on any videos on Air](https://help.air.inc/en/articles/11739334-i-can-t-hear-sound-on-any-videos-on-air.md)
- [Uploading videos or photos from iPhone to Air does not work](https://help.air.inc/en/articles/11741153-uploading-videos-or-photos-from-iphone-to-air-does-not-work.md): Troubleshoot iPhone upload issues in Air, including large-file delays and duplicate file prompts in the mobile app
- [I'm not able to upload anything to Air](https://help.air.inc/en/articles/11794898-i-m-not-able-to-upload-anything-to-air.md): Troubleshoot common upload issues in Air, including permissions, credits, share links, file sources, connection speed, unsupported files, and mobile duplicate prompts
- [I'm seeing unexpected content in my search results](https://help.air.inc/en/articles/12038071-i-m-seeing-unexpected-content-in-my-search-results.md)
- [My content is missing from Air](https://help.air.inc/en/articles/12747271-my-content-is-missing-from-air.md)
- [My PDF looks funny on Air](https://help.air.inc/en/articles/13048195-my-pdf-looks-funny-on-air.md): Fix blurry PDF previews or missing lines by toggling the Show Original PDF setting in the viewer.
- [My destination workspace doesn't appear when I save content from a share link](https://help.air.inc/en/articles/14349144-my-destination-workspace-doesn-t-appear-when-i-save-content-from-a-share-link.md): Fix missing destination workspaces when saving from share links by checking your signed-in account

## Plans + Pricing

- [Explore Current Plan](https://help.air.inc/en/articles/14696885-explore-current-plan.md): Learn how to view your Air workspace plan details, manage billing, and track your current usage.
- [Explore Credits](https://help.air.inc/en/articles/14178814-explore-credits.md): Learn how Air's credit system works for storage and AI generation, and how to track your usage.
- [Managing subscriptions in Air](https://help.air.inc/en/articles/14025302-managing-subscriptions-in-air.md): Learn how admins can manage Air subscriptions through self-serve billing tools and support-assisted plan, contract, and payment changes
- [Explore Pricing & Plans](https://help.air.inc/en/articles/5174589-explore-pricing-plans.md): Compare Air’s credit-based plans: Free, Starter, Business, and Enterprise
- [Upgrading your workspace to a paid subscription](https://help.air.inc/en/articles/6997826-upgrading-your-workspace-to-a-paid-subscription.md): Learn how to complete self-serve upgrades from workspace settings and when to contact Air for other plan or billing changes
- [Explore Invoices & Billing](https://help.air.inc/en/articles/12773192-explore-invoices-billing.md): Manage your account by viewing open invoices, paying bills, and downloading past receipts from your Invoices & Billing settings