# Air Help Center

> Get the most out of Air, {{first\_name|fallback:"today"}}!

## Getting Started 

- [What is Air?](https://help.air.inc/en/articles/8602415-what-is-air.md): One visual home for your entire creative process
- [Air's Creative Operations Glossary](https://help.air.inc/en/articles/5430266-air-s-creative-operations-glossary.md): Helpful terms to use regarding your content
- [Creating an Air user account](https://help.air.inc/en/articles/8769607-creating-an-air-user-account.md): Step-by-step for getting started with an Air account
- [Creating your first workspace](https://help.air.inc/en/articles/8770403-creating-your-first-workspace.md): Start using Air to organize, manage and share all of your files
- [Joining an Air workspace](https://help.air.inc/en/articles/8959333-joining-an-air-workspace.md): Get started with your team
- [Creating a board](https://help.air.inc/en/articles/8770733-creating-a-board.md): Boards keep groups of files organized in one place.
- [Sharing your workspace content](https://help.air.inc/en/articles/8771544-sharing-your-workspace-content.md): Share assets, boards, and workspace views internally or externally with direct URLs, share links, and quick share links
- [Explore Search & Filters](https://help.air.inc/en/articles/11504801-explore-search-filters.md): A powerful way to surface the right content faster in Air
- [Searching for your content](https://help.air.inc/en/articles/3397283-searching-for-your-content.md): Find exactly what you're looking for with powerful search and filter tools
- [Explore Asset Detail Screen](https://help.air.inc/en/articles/11979620-explore-asset-detail-screen.md): Learn what you can do in the Asset Detail Screen, including navigation, metadata, comments, and versions
- [Editing and sub-clipping videos in Air](https://help.air.inc/en/articles/16519252-editing-and-sub-clipping-videos-in-air.md): Learn how to trim, split, and save video clips directly in Air without external tools.
- [Adding content](https://help.air.inc/en/articles/8770605-adding-content.md): Bringing all your files into Air
- [Adding a board from existing workspace](https://help.air.inc/en/articles/3397140-adding-a-board-from-existing-workspace.md): From one to another, seamlessly.
- [Adding content from share link to another workspace](https://help.air.inc/en/articles/11795755-adding-content-from-share-link-to-another-workspace.md): From one to another, seamlessly.
- [Explore Content Collection](https://help.air.inc/en/articles/5979436-explore-content-collection.md): Allow anyone to upload directly to a board!
- [Managing importer accounts](https://help.air.inc/en/articles/12677474-managing-importer-accounts.md): Learn how to easily link, switch or sign out of accounts for Google Drive, Dropbox, and Box importers on Air.
- [Explore Asset Info Tab + Metadata](https://help.air.inc/en/articles/5416498-explore-asset-info-tab-metadata.md): Air allows you to seamlessly import content into Air with your relevant metadata attached.
- [Creating a Showcase](https://help.air.inc/en/articles/16519348-creating-a-showcase.md): Learn how to create, design, and customize branded Showcases to share content on Air.
- [Viewing metadata](https://help.air.inc/en/articles/3397287-viewing-metadata.md)
- [Explore Keywords](https://help.air.inc/en/articles/9044870-explore-keywords.md)
- [Explore Versions and Stacking](https://help.air.inc/en/articles/5107257-explore-versions-and-stacking.md): See previous updates and related files all in one place
- [Explore Boards + Sub-Boards](https://help.air.inc/en/articles/3397215-explore-boards-sub-boards.md): How to create a board, add assets, board views, and more!
- [Editing board details](https://help.air.inc/en/articles/5430796-editing-board-details.md): A guide to editing board name, description, and more
- [Explore Tags](https://help.air.inc/en/articles/9044943-explore-tags.md)
- [Creating tags](https://help.air.inc/en/articles/8792790-creating-tags.md): Make search terms that make sense for your content
- [Applying tags](https://help.air.inc/en/articles/8912562-applying-tags.md): Learn how to apply tags to single or multiple items, and when to use bulk metadata options like custom fields
- [Explore Tag Manager](https://help.air.inc/en/articles/3400383-explore-tag-manager.md): Search, merge, and edit tags in one place
- [Explore Custom Fields](https://help.air.inc/en/articles/5431236-explore-custom-fields.md): Custom fields help organize and track your content with status, rating, usage rights and much more
- [Managing custom fields](https://help.air.inc/en/articles/9066772-managing-custom-fields.md)
- [Explore Workspace Sidebar](https://help.air.inc/en/articles/8014063-explore-workspace-sidebar.md): Learn what each area of the workspace sidebar does, including Search views, saved searches, and board navigation
- [Explore Saved Searches](https://help.air.inc/en/articles/6101236-explore-saved-searches.md): Learn how saved searches work in Air, including filters, sort options, and how saved searches differ from board views and Search all files
- [Explore Duplicate Detection](https://help.air.inc/en/articles/5989742-explore-duplicate-detection.md): We let you know if you're uploading the same asset into a board!
- [Explore Recently Deleted](https://help.air.inc/en/articles/10492436-explore-recently-deleted.md): Retrieve your content from accidental deletions
- [Selecting items on Air](https://help.air.inc/en/articles/5430805-selecting-items-on-air.md): Bulk actions
- [Deleting content](https://help.air.inc/en/articles/8584302-deleting-content.md): Removing assets, files, and boards from an Air workspace
- [Recovering deleted content](https://help.air.inc/en/articles/10414538-recovering-deleted-content.md): Delete items you don't need, and recover the ones you do
- [Moving content](https://help.air.inc/en/articles/9319781-moving-content.md): Content not in the board that it should be? Move it around!
- [Managing version stacks](https://help.air.inc/en/articles/9341248-managing-version-stacks.md): Learn how to view, add, reorder, and manage version stacks in Air
- [Removing a basic workspace](https://help.air.inc/en/articles/11556932-removing-a-basic-workspace.md): Have a workspace you want to delete? Get rid of it easily!
- [Canceling an in-progress import](https://help.air.inc/en/articles/11995733-canceling-an-in-progress-import.md): How to stop an import from importing
- [Using board templates](https://help.air.inc/en/articles/13163616-using-board-templates.md): Create structured boards instantly using presets or AI-generated scaffolds to organize your assets.
- [Downloading content](https://help.air.inc/en/articles/5430234-downloading-content.md): How to download the content you need
- [Explore Custom Exports](https://help.air.inc/en/articles/8014103-explore-custom-exports.md): Custom export options help you match your assets with their final destination
- [Exporting custom images](https://help.air.inc/en/articles/9029037-exporting-custom-images.md): Learn how to export custom images, adjust aspect ratio and file format, and enter custom dimensions
- [Explore Share Links](https://help.air.inc/en/articles/5968820-explore-share-links.md): Generate a unique URL to share with anyone
- [Explore Showcases](https://help.air.inc/en/articles/16518886-explore-showcases.md): Learn what Showcases are in Air, when to use them, customizations available for branded share links
- [Sharing your workspace content](https://help.air.inc/en/articles/9039463-sharing-your-workspace-content.md): Learn how to share workspace content with Air share links, manage link settings, and send internal workspace links to teammates
- [Embedding a share link using iframe](https://help.air.inc/en/articles/7944346-embedding-a-share-link-using-iframe.md): Display boards or assets right on your website using HTML iframe tags.
- [Explore CDN](https://help.air.inc/en/articles/9034889-explore-cdn.md): Your content. Distributed in Air and through the public API
- [Changing your workspace name](https://help.air.inc/en/articles/5430780-changing-your-workspace-name.md): Going a different direction? Call your space something else
- [Setting a board cover image](https://help.air.inc/en/articles/13981752-setting-a-board-cover-image.md)
- [Applying a workspace icon](https://help.air.inc/en/articles/5171512-applying-a-workspace-icon.md): Stay on brand with workspace personalization
- [Explore Notifications](https://help.air.inc/en/articles/5351746-explore-notifications.md): Know it happened when it happens
- [Managing notifications](https://help.air.inc/en/articles/8780437-managing-notifications.md)
- [Explore Notifications Manager](https://help.air.inc/en/articles/8901478-explore-notifications-manager.md): Pick and choose which email and in-app notifications work for you
- [Explore Views](https://help.air.inc/en/articles/4322631-explore-views.md): Learn all about the different ways you can view your content on Air
- [Applying kanban board view](https://help.air.inc/en/articles/9045051-applying-kanban-board-view.md)
- [Explore View Sort](https://help.air.inc/en/articles/4283382-explore-view-sort.md): All about ordering your assets and boards
- [Rearranging content with custom sort](https://help.air.inc/en/articles/4797678-rearranging-content-with-custom-sort.md): Change the the order of assets, boards, and files
- [Choosing a frame preview for video assets](https://help.air.inc/en/articles/11429208-choosing-a-frame-preview-for-video-assets.md): Set the current video frame as the thumbnail preview from the Download dropdown
- [Following boards](https://help.air.inc/en/articles/11795326-following-boards.md): Follow a board or all of its sub-boards so you can receive the right notifications.
- [Explore Annotations](https://help.air.inc/en/articles/5666241-explore-annotations.md): Show your team the exact section of the asset you're giving feedback about
- [Explore Timestamp + Time Range Commenting](https://help.air.inc/en/articles/5579046-explore-timestamp-time-range-commenting.md): Collaborate precisely on videos with timestamp commenting
- [Explore Comments](https://help.air.inc/en/articles/5430812-explore-comments.md): Comment on assets and tag teammates
- [Managing users](https://help.air.inc/en/articles/8719142-managing-users.md)
- [Leaving an annotated comment](https://help.air.inc/en/articles/9006480-leaving-an-annotated-comment.md)
- [Managing content collection forms](https://help.air.inc/en/articles/9456749-managing-content-collection-forms.md): Create, preview, delete, and regenerate content collection forms from a board using the Create menu
- [Setting up an approval workflow on Air](https://help.air.inc/en/articles/11464157-setting-up-an-approval-workflow-on-air.md): Here's how you can set up an efficient approval workflow in Air
- [Editing images in Air](https://help.air.inc/en/articles/12689187-editing-images-in-air.md): Learn to edit images in Air. Use Edit Mode to quickly crop, flip, and rotate your assets.
- [Explore Edit Mode](https://help.air.inc/en/articles/12689735-explore-edit-mode.md): Edit mode lets you crop, rotate, erase elements, and remove backgrounds
- [Explore Automated Captions](https://help.air.inc/en/articles/16103818-explore-automated-captions.md): Learn how to preview, customize, and render automated burned-in captions on Air video assets.

## Account + Workspace Settings

- [Updating a subscription payment method](https://help.air.inc/en/articles/6997645-updating-a-subscription-payment-method.md)
- [Changing your account email / username](https://help.air.inc/en/articles/6752753-changing-your-account-email-username.md)
- [Changing your password on Air](https://help.air.inc/en/articles/5430280-changing-your-password-on-air.md): A step-by-step guide to new passwords
- [Adding an approved email domain](https://help.air.inc/en/articles/5747176-adding-an-approved-email-domain.md): Anyone with your .com can join automatically
- [How do I remove or delete a workspace I don't need?](https://help.air.inc/en/articles/6405750-how-do-i-remove-or-delete-a-workspace-i-don-t-need.md): Have a workspace you need to leave? Make a workspace on accident and need to delete it?
- [How do I delete my account?](https://help.air.inc/en/articles/6916147-how-do-i-delete-my-account.md): We can help.
- [User Permissions Matrix](https://help.air.inc/en/articles/5918745-user-permissions-matrix.md): Inviting people to your workspace or board? Check out what they can and can't do on Air.
- [Getting Started for Admins](https://help.air.inc/en/articles/8295808-getting-started-for-admins.md): Just setting up a workspace? Here's where to start.
- [Explore Integrations](https://help.air.inc/en/articles/15997254-explore-integrations.md): Explore how to connect your tools, automate workflows, and sync assets directly with Air
- [Get Started on Air as a Workspace Owner \(Enterprise Only\)](https://help.air.inc/en/articles/15461204-get-started-on-air-as-a-workspace-owner-enterprise-only.md): Learn how to set up your Air workspace, manage users, and configure SAML SSO as a Workspace Owner.
- [Get Started on Air as a Workspace Admin](https://help.air.inc/en/articles/15461231-get-started-on-air-as-a-workspace-admin.md): Learn how to manage users, billing, and custom fields as an Air Workspace Admin.
- [Get Started on Air as a Workspace Editor](https://help.air.inc/en/articles/15461240-get-started-on-air-as-a-workspace-editor.md): Learn how to upload, organize, and collaborate on visual assets as an Editor on Air.
- [Get Started on Air as a Workspace Commenter](https://help.air.inc/en/articles/15461374-get-started-on-air-as-a-workspace-commenter.md): Learn how to view, comment, download, and search assets as an Air Workspace Commenter.
- [Get Started on Air as a Workspace Viewer \(Enterprise\)](https://help.air.inc/en/articles/15461760-get-started-on-air-as-a-workspace-viewer-enterprise.md): Learn how to browse, search, and download assets on Air with read-only Workspace Viewer access.
- [Get Started on Air as a Board Editor](https://help.air.inc/en/articles/15461797-get-started-on-air-as-a-board-editor.md): Get started as an Air Board Editor. Learn how to upload, tag, comment, and collaborate on boards.
- [Get Started on Air as a Board Commenter](https://help.air.inc/en/articles/15461804-get-started-on-air-as-a-board-commenter.md): Learn how to review assets, leave comments, and download files as an Air Board Commenter.
- [Get Started on Air as a Board Viewer](https://help.air.inc/en/articles/15462249-get-started-on-air-as-a-board-viewer.md): Learn how to access, browse, and download assets on Air as a Board Viewer.
- [Explore Workspace Users](https://help.air.inc/en/articles/8686250-explore-workspace-users.md): A guide to the users added to Air at the workspace level.
- [Explore Board Users](https://help.air.inc/en/articles/8700004-explore-board-users.md): A guide to users added at the board level

## Air Canvas + Context

- [Explore Canvas](https://help.air.inc/en/articles/14047435-explore-canvas.md): Learn how to use Canvases to generate AI-powered assets and variants directly within your boards
- [Scale campaign creative in Canvas](https://help.air.inc/en/articles/15351117-scale-campaign-creative-in-canvas.md): Scale campaign creative in Canvas with bulk workflows, brand marks, localization, and resizing
- [Make OOH mockups with Skills](https://help.air.inc/en/articles/15526041-make-ooh-mockups-with-skills.md): Learn how to use Air Canvas Skills to turn campaign assets into photorealistic OOH mockups.
- [Explore Context](https://help.air.inc/en/articles/14049126-explore-context.md): Learn how to set up Context, Air's workspace-level brand memory layer for AI-generated content in Canvas
- [Creating a Canvas](https://help.air.inc/en/articles/14060850-creating-a-canvas.md): Learn how to create a canvas, rename it, and add content using AI or drag-and-drop in Air.
- [Setting up context sources](https://help.air.inc/en/articles/14054818-setting-up-context-sources.md): Learn how workspace admins can set up context sources to guide AI generation in Air Canvas
- [Editing images in Canvas](https://help.air.inc/en/articles/14090015-editing-images-in-canvas.md): Learn how to edit images in Canvas using crop, AI prompts, background removal, and upscale tools
- [Get Started with Canvas](https://help.air.inc/en/articles/14036232-get-started-with-canvas.md): Learn the basics of working in Canvas, including how to reference images, use brand assets, and make image edits with Air
- [Write effective prompts for AI on Air](https://help.air.inc/en/articles/14490315-write-effective-prompts-for-ai-on-air.md): Learn how to write clear, effective prompts for generating or editing images in Air Canvas, including how to describe subjects, settings, and desired viewpoints
- [Explore Skills](https://help.air.inc/en/articles/14848690-explore-skills.md): Learn how to use built-in and custom AI Skills to edit, animate, and transform your assets.
- [Write a great skill on Air](https://help.air.inc/en/articles/14985081-write-a-great-skill-on-air.md): Learn how to write, configure, and test great custom AI skills in Air for better creative workflows.
- [Where are assets I create or edit in Canvas saved?](https://help.air.inc/en/articles/14661166-where-are-assets-i-create-or-edit-in-canvas-saved.md): Not sure where your Canvas-created assets end up? Here's how saving works in Canvas.
- [Can I select multiple assets and resize them all at once in Canvas?](https://help.air.inc/en/articles/14661140-can-i-select-multiple-assets-and-resize-them-all-at-once-in-canvas.md)
- [How can I edit text, layers, and other elements on my Canvas?](https://help.air.inc/en/articles/14661119-how-can-i-edit-text-layers-and-other-elements-on-my-canvas.md)
- [Is there a limit to how much I can add to Context?](https://help.air.inc/en/articles/14661083-is-there-a-limit-to-how-much-i-can-add-to-context.md): If you have detailed brand rules like multiple color palettes, strict pairing guidelines, and tone variations, here's how to think about adding them to Context
- [Can I upload a PDF of my brand guidelines to Context?](https://help.air.inc/en/articles/14660967-can-i-upload-a-pdf-of-my-brand-guidelines-to-context.md)
- [Can I have more than one brand kit in Context?](https://help.air.inc/en/articles/14660929-can-i-have-more-than-one-brand-kit-in-context.md): Context currently supports one brand. Here's what's available today and what's coming.
- [Can I collaborate with someone else on a canvas?](https://help.air.inc/en/articles/14366289-can-i-collaborate-with-someone-else-on-a-canvas.md)
- [How can I change the order of context sources in my workspace?](https://help.air.inc/en/articles/14329069-how-can-i-change-the-order-of-context-sources-in-my-workspace.md): Learn how workspace admins can easily reorder context source fields in Air to organize brand assets.
- [What models does Air use for AI?](https://help.air.inc/en/articles/14628462-what-models-does-air-use-for-ai.md): Learn about the industry-leading image and video AI models available in Air Canvas.

## Air for Enterprise

- [Explore Session Management](https://help.air.inc/en/articles/7891372-explore-session-management.md): Secure your content while your users are away to avoid misuse!
- [Enabling session management](https://help.air.inc/en/articles/8864389-enabling-session-management.md): Keep your workspace secure: How to set up inactivity logout and session timeouts
- [Explore Libraries](https://help.air.inc/en/articles/7874483-explore-libraries.md): Public, private, or hidden - control the access to your assets within your workspace!
- [Joining a library](https://help.air.inc/en/articles/9436349-joining-a-library.md): Learn how workspace users can manually join a library or request library access in Air
- [Approving and denying library member join requests](https://help.air.inc/en/articles/9436437-approving-and-denying-library-member-join-requests.md)
- [Inviting library members](https://help.air.inc/en/articles/9436424-inviting-library-members.md): Learn how to manually invite workspace users to libraries and assign their default library roles
- [Showing + hiding custom fields in Libraries](https://help.air.inc/en/articles/9462429-showing-hiding-custom-fields-in-libraries.md)
- [Explore Creative Performance](https://help.air.inc/en/articles/13533964-explore-creative-performance.md): View Meta ad analytics and link creative assets to performance data on Enterprise plans.
- [Importing Meta ads to your workspace](https://help.air.inc/en/articles/13536032-importing-meta-ads-to-your-workspace.md): Import creative assets from Meta ads directly into your Air workspace boards.
- [Configuring a Meta Ads account](https://help.air.inc/en/articles/13539415-configuring-a-meta-ads-account.md): Learn how to connect Meta, control ad account visibility, and set a default account for insights.
- [Explore Custom Migrations](https://help.air.inc/en/articles/3397384-explore-custom-migrations.md): Easy and tailored migration help from popular platforms
- [Explore SAML SSO](https://help.air.inc/en/articles/5905196-explore-saml-sso.md): Enterprise users can enforce standardized authentication for their organization 🔐
- [Logging into Air with SAML SSO](https://help.air.inc/en/articles/8840185-logging-into-air-with-saml-sso.md)
- [Configuring SAML SSO](https://help.air.inc/en/articles/7051227-configuring-saml-sso.md): Instructions on how to configure SAML SSO between your Identity Provider and Air.
- [Leveraging your success manager](https://help.air.inc/en/articles/11101628-leveraging-your-success-manager.md): Enterprise plan subscribers are assigned an expert on all things Air. Learn how to leverage all that they know and optimize your workflows.

## Troubleshooting

- [System Requirements](https://help.air.inc/en/articles/6958304-system-requirements.md)
- [Air is not working](https://help.air.inc/en/articles/8394626-air-is-not-working.md): Try these steps when Air is not quite working like it should.
- [I think I have a bug](https://help.air.inc/en/articles/9134611-i-think-i-have-a-bug.md): When you need to report a bug to our team, get help fast
- [I got an unexpected error when attempting an action on Air](https://help.air.inc/en/articles/9171626-i-got-an-unexpected-error-when-attempting-an-action-on-air.md)
- [I think Air might be down](https://help.air.inc/en/articles/9472481-i-think-air-might-be-down.md): Is Air down? Visit our status page to check!
- [Uploading to Air is slow 🐢](https://help.air.inc/en/articles/9472687-uploading-to-air-is-slow.md): Having trouble uploading to Air? Try these troubleshooting steps and get back on the fast track!
- [Downloading from Air is slow 🐢](https://help.air.inc/en/articles/11107517-downloading-from-air-is-slow.md): Having trouble downloading content from Air? Try these troubleshooting steps and get back on the fast track!
- [I can't hear sound on any videos on Air](https://help.air.inc/en/articles/11739334-i-can-t-hear-sound-on-any-videos-on-air.md)
- [Uploading videos or photos from iPhone to Air does not work](https://help.air.inc/en/articles/11741153-uploading-videos-or-photos-from-iphone-to-air-does-not-work.md): Troubleshoot iPhone upload issues in Air, including large-file delays and duplicate file prompts in the mobile app
- [I'm not able to upload anything to Air](https://help.air.inc/en/articles/11794898-i-m-not-able-to-upload-anything-to-air.md): Troubleshoot common upload issues in Air, including permissions, credits, share links, file sources, connection speed, unsupported files, and mobile duplicate prompts
- [I'm seeing unexpected content in my search results](https://help.air.inc/en/articles/12038071-i-m-seeing-unexpected-content-in-my-search-results.md)
- [My content is missing from Air](https://help.air.inc/en/articles/12747271-my-content-is-missing-from-air.md)
- [My PDF looks funny on Air](https://help.air.inc/en/articles/13048195-my-pdf-looks-funny-on-air.md): Fix blurry PDF previews or missing lines by toggling the Show Original PDF setting in the viewer.
- [My destination workspace doesn't appear when I save content from a share link](https://help.air.inc/en/articles/14349144-my-destination-workspace-doesn-t-appear-when-i-save-content-from-a-share-link.md): Fix missing destination workspaces when saving from share links by checking your signed-in account
- [My Microsoft login account is not admin role and needs admin approval](https://help.air.inc/en/articles/13214953-my-microsoft-login-account-is-not-admin-role-and-needs-admin-approval.md)
- [My Microsoft account doesn't have SharePoint access](https://help.air.inc/en/articles/13215079-my-microsoft-account-doesn-t-have-sharepoint-access.md)
- [I don't see any folders on Air's SharePoint import](https://help.air.inc/en/articles/13215098-i-don-t-see-any-folders-on-air-s-sharepoint-import.md)
- [I tried to log in to Air via SAML/SSO and got an error](https://help.air.inc/en/articles/16944150-i-tried-to-log-in-to-air-via-saml-sso-and-got-an-error.md): Reference for troubleshooting SAML login failures — known error messages, root causes, and how they've been resolved.
- [Air Flow is showing an error when I upload or download](https://help.air.inc/en/articles/14655253-air-flow-is-showing-an-error-when-i-upload-or-download.md): Resolve Air Flow upload and download transfer errors with this step-by-step troubleshooting guide.
- [My files aren't supported on Air Flow](https://help.air.inc/en/articles/16053198-my-files-aren-t-supported-on-air-flow.md): Learn how to sync ignored temporary and system files in Air Flow by configuring custom patterns.
- [I need to remove Air Flow from my computer](https://help.air.inc/en/articles/11739249-i-need-to-remove-air-flow-from-my-computer.md): Step-by-step to uninstall Air Flow from your Mac
- [I'm syncing a large amount of content and keep getting errors on Air Flow](https://help.air.inc/en/articles/12986952-i-m-syncing-a-large-amount-of-content-and-keep-getting-errors-on-air-flow.md): Fix unexpected sync errors on unstable connections by updating to Air Flow v4.1.40
- [Air Flow is showing files or assets from my workspace 'Failed to sync'](https://help.air.inc/en/articles/8780756-air-flow-is-showing-files-or-assets-from-my-workspace-failed-to-sync.md)
- [Air says I can't change my email address](https://help.air.inc/en/articles/8977682-air-says-i-can-t-change-my-email-address.md)
- [I'm nearly out of credits.](https://help.air.inc/en/articles/14178973-i-m-nearly-out-of-credits.md): Learn what happens when your Air workspace is low on credits, when they renew, and how to get help.
- [I don't want notifications about who hasn't viewed or downloaded my content.](https://help.air.inc/en/articles/9086116-i-don-t-want-notifications-about-who-hasn-t-viewed-or-downloaded-my-content.md)
- [My workspace seems to be on the free plan but I was just charged](https://help.air.inc/en/articles/9312177-my-workspace-seems-to-be-on-the-free-plan-but-i-was-just-charged.md)
- [I'm not getting email notifications from Air](https://help.air.inc/en/articles/12022903-i-m-not-getting-email-notifications-from-air.md)
- [I can't access my team's workspace](https://help.air.inc/en/articles/13550066-i-can-t-access-my-team-s-workspace.md)
- [Air says my account is unverified](https://help.air.inc/en/articles/15062684-air-says-my-account-is-unverified.md)
- [I can't add a board user to my workspace even though I have permission. What is going on?](https://help.air.inc/en/articles/8776762-i-can-t-add-a-board-user-to-my-workspace-even-though-i-have-permission-what-is-going-on.md): Troubleshoot blocked board-user invites by checking workspace status, plan limits, role availability, and seat-based billing behavior

## Policies + Programs

- [Terms Of Service + Privacy Policy](https://help.air.inc/en/articles/3397150-terms-of-service-privacy-policy.md)
- [Acceptable Use](https://help.air.inc/en/articles/6745949-acceptable-use.md): An overview of Air's Acceptable Use Policy
- [Security](https://help.air.inc/en/articles/5431251-security.md): How Air protects your data
- [Refund Policy](https://help.air.inc/en/articles/8924506-refund-policy.md)

## Plans + Pricing

- [Explore Pricing & Plans](https://help.air.inc/en/articles/5174589-explore-pricing-plans.md): Compare Air’s credit-based plans: Free, Starter, Business, and Enterprise
- [Managing subscriptions in Air](https://help.air.inc/en/articles/14025302-managing-subscriptions-in-air.md): Learn how admins can manage Air subscriptions through self-serve billing tools and support-assisted plan, contract, and payment changes
- [Explore Credits](https://help.air.inc/en/articles/14178814-explore-credits.md): Learn how Air's credit system works for storage and AI generation, and how to track your usage.
- [Explore Current Plan](https://help.air.inc/en/articles/14696885-explore-current-plan.md): Learn how to view your Air workspace plan details, manage billing, and track your current usage.
- [Upgrading your workspace to a paid subscription](https://help.air.inc/en/articles/6997826-upgrading-your-workspace-to-a-paid-subscription.md): Learn how to complete self-serve upgrades from workspace settings and when to contact Air for other plan or billing changes
- [Explore Invoices & Billing](https://help.air.inc/en/articles/12773192-explore-invoices-billing.md): Manage your account by viewing open invoices, paying bills, and downloading past receipts from your Invoices & Billing settings

## FAQ

- [What is Air?](https://help.air.inc/en/articles/8774701-what-is-air.md): One visual home for your entire creative process
- [How do I get help?](https://help.air.inc/en/articles/8295834-how-do-i-get-help.md)
- [Does Air alter my content when I choose to download?](https://help.air.inc/en/articles/9341546-does-air-alter-my-content-when-i-choose-to-download.md)
- [Where does my content "live" on Air?](https://help.air.inc/en/articles/12745043-where-does-my-content-live-on-air.md)
- [Explore Keyboard Shortcuts](https://help.air.inc/en/articles/8038818-explore-keyboard-shortcuts.md): Barely lift a finger to get things done
- [Do I lose quality when I move assets into Air?](https://help.air.inc/en/articles/3400273-do-i-lose-quality-when-i-move-assets-into-air.md)
- [What type of content should live on Air?](https://help.air.inc/en/articles/4236610-what-type-of-content-should-live-on-air.md): Everything you need to know about assets and files on Air!
- [Is my content safe? Can anyone see my private assets?](https://help.air.inc/en/articles/8774747-is-my-content-safe-can-anyone-see-my-private-assets.md)
- [Why can't I see files I imported from Google Drive?](https://help.air.inc/en/articles/8774730-why-can-t-i-see-files-i-imported-from-google-drive.md)
- [How long do imports take?](https://help.air.inc/en/articles/8774733-how-long-do-imports-take.md)
- [I imported my folders and now I have duplicates. How can I get rid of them?](https://help.air.inc/en/articles/8774739-i-imported-my-folders-and-now-i-have-duplicates-how-can-i-get-rid-of-them.md)
- [I imported the wrong stuff! Is there anything I can do?](https://help.air.inc/en/articles/8774744-i-imported-the-wrong-stuff-is-there-anything-i-can-do.md)
- [What file types am I able to store on Air?](https://help.air.inc/en/articles/8775520-what-file-types-am-i-able-to-store-on-air.md)
- [Do files imported from Dropbox of Google Drive count toward my storage limit?](https://help.air.inc/en/articles/5415563-do-files-imported-from-dropbox-of-google-drive-count-toward-my-storage-limit.md)
- [Where is my data stored when I add it to Air?](https://help.air.inc/en/articles/8864491-where-is-my-data-stored-when-i-add-it-to-air.md)
- [If disaster strikes, what happens to the data I store on Air?](https://help.air.inc/en/articles/8864500-if-disaster-strikes-what-happens-to-the-data-i-store-on-air.md)
- [Does Air own my content?](https://help.air.inc/en/articles/5415525-does-air-own-my-content.md)
- [What file types can I preview on Air?](https://help.air.inc/en/articles/2626643-what-file-types-can-i-preview-on-air.md): Air can store all file types – check out this list for the latest in asset previews!
- [What is the speed and uptime of Air's servers for video hosting?](https://help.air.inc/en/articles/9028449-what-is-the-speed-and-uptime-of-air-s-servers-for-video-hosting.md)
- [Can I use Air for video hosting?](https://help.air.inc/en/articles/9028524-can-i-use-air-for-video-hosting.md)
- [When I import what happens to my source content?](https://help.air.inc/en/articles/13214900-when-i-import-what-happens-to-my-source-content.md): Learn how Air handles source content during imports and what to expect for source-specific metadata in Enterprise migrations
- [Does someone need to create an Air account to see content I share with them?](https://help.air.inc/en/articles/5431245-does-someone-need-to-create-an-air-account-to-see-content-i-share-with-them.md): People do not need an Air account to view content through share links.
- [Why should I add a user to a board?](https://help.air.inc/en/articles/8776733-why-should-i-add-a-user-to-a-board.md)
- [Can I remove a board user from my workspace even though I didn't add them?](https://help.air.inc/en/articles/8776736-can-i-remove-a-board-user-from-my-workspace-even-though-i-didn-t-add-them.md)
- [Are there custom permissions available for board users?](https://help.air.inc/en/articles/8776740-are-there-custom-permissions-available-for-board-users.md)
- [What's the difference between a user that has a workspace role and one that has none?](https://help.air.inc/en/articles/8776757-what-s-the-difference-between-a-user-that-has-a-workspace-role-and-one-that-has-none.md): Learn how workspace roles differ from board-only access and how plan terms may affect billing
- [How do annotated comments work on video assets?](https://help.air.inc/en/articles/9006790-how-do-annotated-comments-work-on-video-assets.md)
- [How do I tag someone in a comment?](https://help.air.inc/en/articles/9010635-how-do-i-tag-someone-in-a-comment.md)
- [I don't want a user in my workspace to be able to delete. What permissions should I give them on Air?](https://help.air.inc/en/articles/10471702-i-don-t-want-a-user-in-my-workspace-to-be-able-to-delete-what-permissions-should-i-give-them-on-air.md)
- [Can I get a report of my most downloaded files?](https://help.air.inc/en/articles/12746056-can-i-get-a-report-of-my-most-downloaded-files.md)
- [Can I download tags, keywords, and custom fields as metadata on my files?](https://help.air.inc/en/articles/5415540-can-i-download-tags-keywords-and-custom-fields-as-metadata-on-my-files.md)
- [Can I tag a board on Air?](https://help.air.inc/en/articles/8792752-can-i-tag-a-board-on-air.md)
- [Can I place tags on my content before it is added to Air?](https://help.air.inc/en/articles/8792760-can-i-place-tags-on-my-content-before-it-is-added-to-air.md)
- [Can an asset live in more than one board?](https://help.air.inc/en/articles/3403842-can-an-asset-live-in-more-than-one-board.md)
- [Can I download tags as metadata on my files?](https://help.air.inc/en/articles/8912522-can-i-download-tags-as-metadata-on-my-files.md): Tags do not automatically download as file metadata, but workspace admins on eligible plans can export them through Air’s Public API or Zapier
- [What changes the modified date of my content on Air?](https://help.air.inc/en/articles/9016085-what-changes-the-modified-date-of-my-content-on-air.md)
- [Does stacking versions take up less storage in my workspace?](https://help.air.inc/en/articles/9048364-does-stacking-versions-take-up-less-storage-in-my-workspace.md)
- [When I tag an asset or file on Air, do the versions I stack get the same tags added?](https://help.air.inc/en/articles/9091659-when-i-tag-an-asset-or-file-on-air-do-the-versions-i-stack-get-the-same-tags-added.md)
- [How do I edit the profile image for a board?](https://help.air.inc/en/articles/9114326-how-do-i-edit-the-profile-image-for-a-board.md): Customizing your board thumbnail is easy peasy!
- [Is there a character limit for tags on Air?](https://help.air.inc/en/articles/9631179-is-there-a-character-limit-for-tags-on-air.md)
- [What data is included when I recover deleted content?](https://help.air.inc/en/articles/3397289-what-data-is-included-when-i-recover-deleted-content.md)
- [Can I recover deleted assets?](https://help.air.inc/en/articles/9061244-can-i-recover-deleted-assets.md)
- [I accidentally deleted a board or content from my workspace. Can I get it back?](https://help.air.inc/en/articles/10471693-i-accidentally-deleted-a-board-or-content-from-my-workspace-can-i-get-it-back.md)
- [I deleted a board but need the content that was within. Where can I find the content?](https://help.air.inc/en/articles/10471716-i-deleted-a-board-but-need-the-content-that-was-within-where-can-i-find-the-content.md)
- [Can I recover multiple items at once?](https://help.air.inc/en/articles/10492402-can-i-recover-multiple-items-at-once.md)
- [Can I restore deleted items without edit access?](https://help.air.inc/en/articles/10492408-can-i-restore-deleted-items-without-edit-access.md): Users need edit access to delete or recover items in a workspace, library, or board
- [I removed an item from a location. Can I restore moved items?](https://help.air.inc/en/articles/10492413-i-removed-an-item-from-a-location-can-i-restore-moved-items.md)
- [My recovery window expired for an item I deleted from my workspace. Can I still get it back?](https://help.air.inc/en/articles/10492422-my-recovery-window-expired-for-an-item-i-deleted-from-my-workspace-can-i-still-get-it-back.md)
- [Can I upload or apply tags in bulk to my content on Air?](https://help.air.inc/en/articles/11464292-can-i-upload-or-apply-tags-in-bulk-to-my-content-on-air.md)
- [Why can’t I move items between boards?](https://help.air.inc/en/articles/11521212-why-can-t-i-move-items-between-boards.md)
- [Can I permanently delete items from Recently Deleted before the recovery window ends?](https://help.air.inc/en/articles/12747064-can-i-permanently-delete-items-from-recently-deleted-before-the-recovery-window-ends.md)
- [Can I see who created a board?](https://help.air.inc/en/articles/12747613-can-i-see-who-created-a-board.md)
- [How can I find out how many files are in a board?](https://help.air.inc/en/articles/14696193-how-can-i-find-out-how-many-files-are-in-a-board.md): Learn where to find a board’s sub-board, asset, file, and storage counts in the board summary
- [I'm watching a video on Air and the quality setting is 'Auto'. How does this get determined?](https://help.air.inc/en/articles/9028458-i-m-watching-a-video-on-air-and-the-quality-setting-is-auto-how-does-this-get-determined.md)
- [What file types can I custom export from Air?](https://help.air.inc/en/articles/9034796-what-file-types-can-i-custom-export-from-air.md)
- [How can I prevent certain people from modifying or accessing my workspace content?](https://help.air.inc/en/articles/9134936-how-can-i-prevent-certain-people-from-modifying-or-accessing-my-workspace-content.md): Learn how to limit access to your workspace content with share links, board users, and invite-only libraries
- [Can I sync my content on Air to another cloud storage tool like Google Drive or Dropbox?](https://help.air.inc/en/articles/11404504-can-i-sync-my-content-on-air-to-another-cloud-storage-tool-like-google-drive-or-dropbox.md)
- [If I move a board with a share link, does the share link still work?](https://help.air.inc/en/articles/11427001-if-i-move-a-board-with-a-share-link-does-the-share-link-still-work.md)
- [Is there a limit to how many people can view a shared link?](https://help.air.inc/en/articles/11428142-is-there-a-limit-to-how-many-people-can-view-a-shared-link.md)
- [Can I share links with unlimited visitors on the free plan?](https://help.air.inc/en/articles/11428729-can-i-share-links-with-unlimited-visitors-on-the-free-plan.md)
- [Do I need to make a separate link for each file I want to share with someone?](https://help.air.inc/en/articles/11428786-do-i-need-to-make-a-separate-link-for-each-file-i-want-to-share-with-someone.md)
- [I am a Commenter on my team's workspace. Can I create share links?](https://help.air.inc/en/articles/11464392-i-am-a-commenter-on-my-team-s-workspace-can-i-create-share-links.md)
- [What metadata is included when I 'Save to Workspace' from a public link?](https://help.air.inc/en/articles/12987116-what-metadata-is-included-when-i-save-to-workspace-from-a-public-link.md): Learn how metadata behaves when saving assets to another workspace, including which AI-generated data is recreated and which metadata does not transfer
- [When can I expect to receive my digest email?](https://help.air.inc/en/articles/8793005-when-can-i-expect-to-receive-my-digest-email.md)
- [I'm not receiving notifications about share link downloads and I'm the creator. How do I turn on share link download notifications for a board?](https://help.air.inc/en/articles/8793010-i-m-not-receiving-notifications-about-share-link-downloads-and-i-m-the-creator-how-do-i-turn-on-share-link-download-notifications-for-a-board.md)
- [I want to receive some notifications but not others. How can I set my notification preferences?](https://help.air.inc/en/articles/8793016-i-want-to-receive-some-notifications-but-not-others-how-can-i-set-my-notification-preferences.md)
- [Can I have multiple Air accounts?](https://help.air.inc/en/articles/8959090-can-i-have-multiple-air-accounts.md): Learn how multiple Air accounts work, including how email addresses and sign-in methods affect account access
- [How do I change the sort order for a view?](https://help.air.inc/en/articles/9016057-how-do-i-change-the-sort-order-for-a-view.md): Change the sort applied to content in a board view.
- [Can I save my custom sort order?](https://help.air.inc/en/articles/9016062-can-i-save-my-custom-sort-order.md)
- [Can I view a board's share link with kanban view?](https://help.air.inc/en/articles/9045520-can-i-view-a-board-s-share-link-with-kanban-view.md)
- [How can I change the quick filters beneath the 'Search all assets & files' field?](https://help.air.inc/en/articles/9270003-how-can-i-change-the-quick-filters-beneath-the-search-all-assets-files-field.md)
- [How do I edit my board cover?](https://help.air.inc/en/articles/12241298-how-do-i-edit-my-board-cover.md)
- [I changed my board thumbnail or cover in error. Can I revert to the previous selection?](https://help.air.inc/en/articles/12241247-i-changed-my-board-thumbnail-or-cover-in-error-can-i-revert-to-the-previous-selection.md)
- [How do I know what my access level is?](https://help.air.inc/en/articles/8776807-how-do-i-know-what-my-access-level-is.md)
- [What's the difference between a user that has a workspace role and one that has none?](https://help.air.inc/en/articles/8776814-what-s-the-difference-between-a-user-that-has-a-workspace-role-and-one-that-has-none.md): Learn how workspace roles differ from board-only access, including how role scope and permission levels affect user management
- [Can I delete a user?](https://help.air.inc/en/articles/8776819-can-i-delete-a-user.md)
- [I saw a notification on Air this morning. Why was the same notification in my email digest this afternoon?](https://help.air.inc/en/articles/8793009-i-saw-a-notification-on-air-this-morning-why-was-the-same-notification-in-my-email-digest-this-afternoon.md)
- [How do I switch to another workspace?](https://help.air.inc/en/articles/3397129-how-do-i-switch-to-another-workspace.md): Going from door to door
- [What is the difference between an account and a workspace?](https://help.air.inc/en/articles/3397119-what-is-the-difference-between-an-account-and-a-workspace.md): Learn how your Air account differs from a workspace and how each one supports your team’s creative operations
- [I created my Air account using Google or Apple. How can I log in with a username and password instead?](https://help.air.inc/en/articles/8977659-i-created-my-air-account-using-google-or-apple-how-can-i-log-in-with-a-username-and-password-instead.md): Learn how to set up email-and-password login if you created your Air account with Google or Apple, and when provider-managed sign-in affects account changes
- [What happens if I edit synced files on my computer?](https://help.air.inc/en/articles/9415047-what-happens-if-i-edit-synced-files-on-my-computer.md)
- [Can multiple people in my workspace have the Air desktop app installed?](https://help.air.inc/en/articles/9420459-can-multiple-people-in-my-workspace-have-the-air-desktop-app-installed.md)
- [My files appear “flattened” or all in one folder after syncing with Air Flow](https://help.air.inc/en/articles/12773298-my-files-appear-flattened-or-all-in-one-folder-after-syncing-with-air-flow.md)
- [Can I use Air for social media scheduling?](https://help.air.inc/en/articles/9002442-can-i-use-air-for-social-media-scheduling.md)
- [How do I read my custom migration or deduplication report?](https://help.air.inc/en/articles/15327780-how-do-i-read-my-custom-migration-or-deduplication-report.md): Learn how to read and interpret your Air custom migration and workspace deduplication reports.
- [How can I customize my share link settings?](https://help.air.inc/en/articles/9068195-how-can-i-customize-my-share-link-settings.md): Learn how to request default share link settings for your workspace, including when visitors are required to enter their name and email before viewing a link
- [How do I get access to Air's API?](https://help.air.inc/en/articles/9134868-how-do-i-get-access-to-air-s-api.md): Workspace admins on Business and Enterprise can access Air's Public API and generate keys from Workspace Settings \> API Access
- [What can I use Libraries for?](https://help.air.inc/en/articles/9420515-what-can-i-use-libraries-for.md)
- [Can an asset appear across multiple libraries?](https://help.air.inc/en/articles/9426245-can-an-asset-appear-across-multiple-libraries.md)
- [Can a board appear in multiple libraries?](https://help.air.inc/en/articles/9426145-can-a-board-appear-in-multiple-libraries.md)
- [Can I move boards and assets between libraries?](https://help.air.inc/en/articles/9426141-can-i-move-boards-and-assets-between-libraries.md)
- [Can I turn a board into a library?](https://help.air.inc/en/articles/9426022-can-i-turn-a-board-into-a-library.md)
- [Are my tags and custom fields specific to a library?](https://help.air.inc/en/articles/9426173-are-my-tags-and-custom-fields-specific-to-a-library.md)
- [Can I create a Library with a custom sort order?](https://help.air.inc/en/articles/9016164-can-i-create-a-library-with-a-custom-sort-order.md)
- [Managing library membership](https://help.air.inc/en/articles/11971611-managing-library-membership.md)
- [Are custom roles supported with Libraries?](https://help.air.inc/en/articles/9426219-are-custom-roles-supported-with-libraries.md): Custom roles can be assigned to library members and configured with help from customer success for more tailored permissions
- [How do I log in to Air from my IdP?](https://help.air.inc/en/articles/8840224-how-do-i-log-in-to-air-from-my-idp.md): Learn why IdP-initiated login isn’t supported and which Air SAML sign-in URLs to use
- [Is it okay to leave the Relay State field blank in my IDP?](https://help.air.inc/en/articles/12022811-is-it-okay-to-leave-the-relay-state-field-blank-in-my-idp.md)
- [If I already signed into my IdP, will I be logged in to Air automatically?](https://help.air.inc/en/articles/12022815-if-i-already-signed-into-my-idp-will-i-be-logged-in-to-air-automatically.md): When SAML sign-in redirects you to your identity provider and when Air may still need matching email details for access
- [Can I redirect users to a specific board or page after SAML login?](https://help.air.inc/en/articles/12022799-can-i-redirect-users-to-a-specific-board-or-page-after-saml-login.md)
- [How does prorated billing work at Air?](https://help.air.inc/en/articles/6189668-how-does-prorated-billing-work-at-air.md): How prorated charges and credits appear on your invoice after mid-cycle subscription changes
- [How is my workspace credit usage calculated?](https://help.air.inc/en/articles/14178867-how-is-my-workspace-credit-usage-calculated.md): Learn how monthly workspace credits are used for stored assets, AI enrichment, and AI generation in Air
- [What do my credits pay for on Air?](https://help.air.inc/en/articles/14178909-what-do-my-credits-pay-for-on-air.md): Learn how Air credits pay for basic storage, AI enrichment, and AI generation in your workspace.
- [Do my credits roll over each month?](https://help.air.inc/en/articles/14178917-do-my-credits-roll-over-each-month.md): Find out if Air workspace credits roll over and learn about monthly credit reset cycles.
- [I'm on an outdated Air plan, why do I have credits and how do they work?](https://help.air.inc/en/articles/14186261-i-m-on-an-outdated-air-plan-why-do-i-have-credits-and-how-do-they-work.md): Learn how credits work on legacy Air plans, where the credit meter tracks AI generation only, and how that differs from current plans where storage and AI usage share one monthly credit balance
- [How do storage, credits, and plan limits work together?](https://help.air.inc/en/articles/14492298-how-do-storage-credits-and-plan-limits-work-together.md): Understand how Air's storage, monthly credits, and plan limits work together in your workspace
- [Where is my receipt?](https://help.air.inc/en/articles/3397318-where-is-my-receipt.md)
- [How do I know if I need to upgrade my Air subscription plan?](https://help.air.inc/en/articles/11100946-how-do-i-know-if-i-need-to-upgrade-my-air-subscription-plan.md): Learn how to decide whether to move from Free to Starter, Business, or Enterprise based on your team’s monthly credit usage, storage needs, AI workflows, and feature needs like Public API access
- [What is prorated billing?](https://help.air.inc/en/articles/11729858-what-is-prorated-billing.md): Understanding unused time and remaining time on your invoice
- [Why was my bill higher than expected?](https://help.air.inc/en/articles/11730409-why-was-my-bill-higher-than-expected.md): Common causes of invoices that are higher than a plan's standard recurring price
- [What do I need to get started with Air for Zapier?](https://help.air.inc/en/articles/9064660-what-do-i-need-to-get-started-with-air-for-zapier.md): Prerequisites for connecting Air to Zapier, including eligible workspace plans, admin access, API key, Workspace ID, and a Zapier account
- [Can I generate CDN links using Air's API?](https://help.air.inc/en/articles/14348549-can-i-generate-cdn-links-using-air-s-api.md): Learn how Business and Enterprise admins can programmatically generate CDN links using Air's API
- [What do I need to get started with Air for Figma?](https://help.air.inc/en/articles/10069982-what-do-i-need-to-get-started-with-air-for-figma.md)
- [Does Air's facial recognition work for animals?](https://help.air.inc/en/articles/11591747-does-air-s-facial-recognition-work-for-animals.md)

## Apps + Integrations

- [Explore Facial Recognition](https://help.air.inc/en/articles/11062794-explore-facial-recognition.md): Organize your workspace by all the people in it!
- [Editing a transcript](https://help.air.inc/en/articles/16109050-editing-a-transcript.md): Learn how to correct errors and edit automatically generated video transcripts in Air.
- [Managing people](https://help.air.inc/en/articles/11057069-managing-people.md): Manage detected people tags, key images, and person details on assets
- [How accurate is the facial recognition technology on Air?](https://help.air.inc/en/articles/11062805-how-accurate-is-the-facial-recognition-technology-on-air.md)
- [If I enable Facial Recognition on Air, is my data secure?](https://help.air.inc/en/articles/11062812-if-i-enable-facial-recognition-on-air-is-my-data-secure.md): Learn how facial recognition data is stored and protected when you use Air's AI Features
- [How can I get access to Facial Recognition?](https://help.air.inc/en/articles/11066341-how-can-i-get-access-to-facial-recognition.md): Learn how to get access to Facial Recognition with Air's AI Features.
- [Explore Video Intelligence](https://help.air.inc/en/articles/11107075-explore-video-intelligence.md): Find your video content lightning fast
- [Explore Text Extraction for Images](https://help.air.inc/en/articles/12602331-explore-text-extraction-for-images.md): Quickly extract, copy, and edit text from any static image using Air's Optical Character Recognition \(OCR\).
- [Explore EXIF & IPTC Metadata](https://help.air.inc/en/articles/12608371-explore-exif-iptc-metadata.md): Use EXIF & IPTC metadata to filter searches and view file details. Find assets by camera or creator.
- [Explore Image Intelligence](https://help.air.inc/en/articles/12608766-explore-image-intelligence.md): Use AI-powered Smart Tags and summaries to automatically organize, search, and filter your images.
- [Explore Document Intelligence](https://help.air.inc/en/articles/12683331-explore-document-intelligence.md): Find files faster with Document Intelligence. Get AI-powered summaries and search inside any document.
- [Editing images with AI](https://help.air.inc/en/articles/12689706-editing-images-with-ai.md): Learn how to use AI Edit Mode in Air to erase unwanted objects and remove image backgrounds instantly.
- [Connecting your Air account to LinkedIn](https://help.air.inc/en/articles/15902593-connecting-your-air-account-to-linkedin.md): Learn how to connect your Air account to LinkedIn to showcase your verified creative operations level.
- [Explore Air Mobile App](https://help.air.inc/en/articles/15460822-explore-air-mobile-app.md): Navigate, search, and upload files on the go using the Air mobile app.
- [Installing Air for iOS](https://help.air.inc/en/articles/15647237-installing-air-for-ios.md): Learn how to download and install the Air for iOS app to manage your creative assets on the go.
- [Explore Air Flow](https://help.air.inc/en/articles/6698304-explore-air-flow.md): Sync and access Air content and manage your workspace right in Finder!
- [Installing Air Flow on your Mac](https://help.air.inc/en/articles/8771308-installing-air-flow-on-your-mac.md): When you're ready to get started using Air Flow, start by installing it to your computer
- [Uninstalling Air Flow](https://help.air.inc/en/articles/9761219-uninstalling-air-flow.md)
- [Downloading content from your Air workspace to your desktop for offline access](https://help.air.inc/en/articles/10292079-downloading-content-from-your-air-workspace-to-your-desktop-for-offline-access.md): Sync content from your Air workspace to your desktop
- [Removing content from boards with Air Flow](https://help.air.inc/en/articles/10292102-removing-content-from-boards-with-air-flow.md)
- [Navigating to Finder with Air Flow](https://help.air.inc/en/articles/10292112-navigating-to-finder-with-air-flow.md)
- [If I move or delete a file or folder on Air Flow, what happens to it on my workspace?](https://help.air.inc/en/articles/8780725-if-i-move-or-delete-a-file-or-folder-on-air-flow-what-happens-to-it-on-my-workspace.md): Learn how moving, renaming, or deleting files and folders in Air Flow affects synced content in your workspace, and how Selective Sync can exclude boards or libraries from syncing
- [How does Air Flow work?](https://help.air.inc/en/articles/8801732-how-does-air-flow-work.md): Air Flow brings your workspace into Finder so you can choose what appears in sync, decide what stays online-only or available offline, and avoid blocked syncs with automatic duplicate resolution
- [What happens if I edit synced files on my computer?](https://help.air.inc/en/articles/9415060-what-happens-if-i-edit-synced-files-on-my-computer.md): Edits made to synced files appear in Air after Air Flow syncs, while uploading assets happens in the Air web app
- [Can multiple people in my workspace have the Air desktop app installed?](https://help.air.inc/en/articles/9420460-can-multiple-people-in-my-workspace-have-the-air-desktop-app-installed.md)
- [Does Air have a desktop app for Windows?](https://help.air.inc/en/articles/10296411-does-air-have-a-desktop-app-for-windows.md)
- [What version of Air Flow am I using?](https://help.air.inc/en/articles/13202334-what-version-of-air-flow-am-i-using.md): Learn how to check your current Air Flow version and access preferences settings
- [How do I find my Air Flow logs folder?](https://help.air.inc/en/articles/8801722-how-do-i-find-my-air-flow-logs-folder.md)
- [My sync status icons are not showing](https://help.air.inc/en/articles/8780771-my-sync-status-icons-are-not-showing.md)
- [I don't have the option to sync my workspace or workspace content on Air Flow](https://help.air.inc/en/articles/12240744-i-don-t-have-the-option-to-sync-my-workspace-or-workspace-content-on-air-flow.md)
- [I'm seeing an error on Air Flow](https://help.air.inc/en/articles/13202482-i-m-seeing-an-error-on-air-flow.md)
- [Air Flow detected a duplicate and my sync stopped](https://help.air.inc/en/articles/13538160-air-flow-detected-a-duplicate-and-my-sync-stopped.md): Troubleshoot and resolve duplicate file sync errors in Air Flow with these recommended actions.
- [Air Flow is not working](https://help.air.inc/en/articles/13755470-air-flow-is-not-working.md): Try these steps when Air Flow is not quite working like it should
- [Air x Sanity](https://help.air.inc/en/articles/15033087-air-x-sanity.md): If your team manages creative assets in Air and publishes content through Sanity, there's now a direct bridge between the two. The sanity-plugin-air lets content editors browse, search, and embed A...
- [Explore Air for WordPress](https://help.air.inc/en/articles/15293200-explore-air-for-wordpress.md): Learn how to connect Air to WordPress to search and embed brand-approved assets directly.
- [Explore Air for Shopify](https://help.air.inc/en/articles/15293152-explore-air-for-shopify.md): Learn how to connect Air with Shopify to upload creative assets directly to your product media.
- [Refresh Shopify product media with Air](https://help.air.inc/en/articles/15331847-refresh-shopify-product-media-with-air.md): Learn how to refresh your Shopify product media directly from your approved Air workspace assets
- [Adding Air assets to Shopify products](https://help.air.inc/en/articles/15329727-adding-air-assets-to-shopify-products.md): Learn how to add assets from Air directly to your Shopify products without manual downloads.
- [Installing Air for Shopify](https://help.air.inc/en/articles/15331004-installing-air-for-shopify.md): A quick guide on how to safely install and set up the Air app within your Shopify store
- [Adding an asset from Air to Contentful](https://help.air.inc/en/articles/17003369-adding-an-asset-from-air-to-contentful.md): Learn how to select and embed brand-approved assets from Air into Contentful entries.
- [Installing the Air integration in Contentful](https://help.air.inc/en/articles/17003377-installing-the-air-integration-in-contentful.md): Learn how to install and connect the Air integration in Contentful to access assets directly.
- [Setting up a field to use on Air with Contentful](https://help.air.inc/en/articles/17003384-setting-up-a-field-to-use-on-air-with-contentful.md): Learn how to set up a JSON field in Contentful to select and use Air assets in your content model.
- [Using Air for Adobe Premiere Pro](https://help.air.inc/en/articles/6065629-using-air-for-adobe-premiere-pro.md)
- [Explore Air for Canva](https://help.air.inc/en/articles/5973901-explore-air-for-canva.md): Access your Air images directly from Canva!
- [Explore Air for Figma](https://help.air.inc/en/articles/10069970-explore-air-for-figma.md)
- [Inserting workspace content to a Figma project](https://help.air.inc/en/articles/10070519-inserting-workspace-content-to-a-figma-project.md)
- [Adding a Figma project to an Air workspace](https://help.air.inc/en/articles/10072721-adding-a-figma-project-to-an-air-workspace.md)
- [Explore Air Web Clipper for Chrome](https://help.air.inc/en/articles/15295934-explore-air-web-clipper-for-chrome.md): Save images from the web directly to your Air boards and canvases with the Air Web Clipper.
- [Setting up an Air node for n8n](https://help.air.inc/en/articles/13468803-setting-up-an-air-node-for-n8n.md): This guide walks you through setting up the official Air node in n8n, allowing you to securely connect your Air workspace and start building workflows that interact with your assets and metadata.
- [Integration Guide: Asana x Air: New Asset -\> Task Creation](https://help.air.inc/en/articles/16562803-integration-guide-asana-x-air-new-asset-task-creation.md): This guide details how to create an N8N workflow that listens for new asset uploads from Air, and creates new tasks in Asana with a link back to the uploaded asset. This ensures that each new asset...
- [Integration Guide: Create New Boards for New Asana Proejcts](https://help.air.inc/en/articles/16562865-integration-guide-create-new-boards-for-new-asana-proejcts.md): This automation uses an N8N workflow to sync new projects in Asana with Air, creating a back linked board in a parent directory of your choice.
- [Integration Guide: Asana x Air Status Sync](https://help.air.inc/en/articles/16562879-integration-guide-asana-x-air-status-sync.md): This guide uses an N8N workflow to sync newly completed tasks in Asana with an asset in Air.
- [Explore Air for Zapier](https://help.air.inc/en/articles/8337903-explore-air-for-zapier.md): Connect Air to thousands of apps using Zapier!
- [Creating a zap](https://help.air.inc/en/articles/9064783-creating-a-zap.md)
- [What triggers and actions does Air support through Zapier?](https://help.air.inc/en/articles/9064629-what-triggers-and-actions-does-air-support-through-zapier.md)
- [What zaps can I make with Air for Zapier?](https://help.air.inc/en/articles/9064669-what-zaps-can-i-make-with-air-for-zapier.md)
- [What limits are in place with Air for Zapier?](https://help.air.inc/en/articles/9064653-what-limits-are-in-place-with-air-for-zapier.md)
- [Integrating Air with Make](https://help.air.inc/en/articles/14548412-integrating-air-with-make.md): Use Air's official Make connector to automate repetitive tasks & programmatically interact with your workspace
- [Integrating Air with Workato](https://help.air.inc/en/articles/16528391-integrating-air-with-workato.md): Air's Workato connector lets you move assets, boards, tags, and custom field data between Air and the other tools in your stack — no code required. This article covers how to connect Air to Workato...
- [Explore API Access](https://help.air.inc/en/articles/7047153-explore-api-access.md): Find the tools you need to enable API possibilities
- [Setting up Air's MCP server for Claude Desktop](https://help.air.inc/en/articles/15015243-setting-up-air-s-mcp-server-for-claude-desktop.md): Learn how to set up Air's MCP server to access your creative assets via Claude Desktop
- [What tools are available for Air's MCP?](https://help.air.inc/en/articles/15014939-what-tools-are-available-for-air-s-mcp.md): Air's MCP server allows you to programmatically interact with Assets, Boards, Custom Fields, and Tags. Currently, our MCP server largely follows our Public API, and many of the same operations are ...
- [Slack Notifications](https://help.air.inc/en/articles/6037938-slack-notifications.md): \*swish knock knock knock\*