Who can upgrade a workspace to a paid subscription?
👨👩👧👦 Supported on any free Air plan
✏️ Anyone with admin access to the workspace
Free, Starter, Business, and Enterprise plans
This section covers self-serve upgrades you can complete from the Current Plan tab in workspace settings. The pricing and plan actions shown in the upgrade modal depend on your workspace’s current plan and eligibility. Current paid plans include unlimited workspace users and board users, and changing user access levels does not add a separate charge. If the plan or billing option you want is available there, you can make the change directly in your workspace.
Navigate to the Current Plan tab under your workspace settings
Click on Upgrade Plan
In the Find your new plan modal, review the available plan cards for Free, Starter, Business, and Enterprise.
When available, use the Annual and Monthly toggle to choose your billing cadence
Review the pricing, included monthly credits, and feature highlights. The modal reflects Air’s credit-based pricing, and credits cover usage based on your selected plan.
Select Get Started for the plan you want.
Enter your payment info and confirm payment method
Click on Upgrade
You can only complete self-serve plan changes when the option you want appears in the Current Plan tab. If your desired plan, billing cadence, or legacy arrangement does not appear in workspace settings, contact Air support or sales for help with the change, including if you need to move from a legacy plan to a current paid plan to use unlimited workspace users and board users.
Your upgrade takes effect immediately. Self-serve plans do not include free trials, and payment is required at signup. If you are working with Air on an Enterprise plan, your workspace may be in a managed trial period before purchase. The payment method you enter becomes the default for the account, and future invoices are charged automatically unless on self-serve plans.
How charges work for self-serve upgrades
Self-serve upgrades to a paid plan take effect right away, and payment is collected at signup. Paid plans include a monthly credit balance that refreshes on the monthly anniversary of plan purchase. Credits do not roll over between billing cycles.
When a workspace moves to a new credit-based plan, credits cover storage, AI enrichment, and AI generation based on the plan you select. On current paid plans, adding workspace users or board users and changing access levels does not create a separate user charge. If you do not see the billing option you need in workspace settings, contact Air for help.
Changing billing cadence
When your workspace is eligible for a self-serve billing cadence change, you can choose between Annual and Monthly from the toggle in the upgrade modal. If you do not see that toggle or the billing option you need in the Current Plan tab, contact Air for help.
Enterprise + custom plans
Enterprise plans, custom plans, and any plan changes that are not shown in the Current Plan tab are handled directly with Air. If you need a plan option that does not appear in workspace settings, contact our team to review the right setup.
For invoice history, see Explore Invoices & Billing. To update the card on file, see Updating a subscription payment method. For the latest on all of our plans, visit our Pricing page.