This section covers self-serve upgrades you can complete from the Current Plan tab in workspace settings. The pricing and plan actions shown in the plan-selection page depend on your workspace’s current plan and eligibility. From there, you can choose a plan and billing cadence, then continue to checkout to review payment details and complete the upgrade. The plan-selection page presents current plan pricing through monthly credits and feature access. Storage on current plans is governed by credit usage rather than a fixed included storage amount. Current plans are not billed per seat and include unlimited workspace users and board users. Changing user access levels does not add a separate charge. If the plan or billing option you want is available there, you can make the change directly in your workspace.

You can only complete self-serve plan changes when the option you want appears in the Current Plan tab. If your desired plan, billing cadence, or legacy arrangement does not appear in workspace settings, contact Air support or sales for help with the change, including if you need to move from a legacy plan to a current paid plan to use unlimited workspace users and board users.

Credit add-ons are managed only where they are supported and visible in your Current Plan tab or billing settings. If the add-on or billing option you need is not visible, contact Air at help@air.inc. We're happy to get you set up with the right plan for you.

Your upgrade takes effect immediately. Self-serve Starter and Business subscriptions do not include free trials, and payment is required at signup. If you are working with Air on an Enterprise plan, your workspace may be in a managed trial period before purchase. The payment method you enter becomes the default for the account, and future invoices are charged automatically unless on self-serve plans.

Self-serve upgrades to a paid plan take effect right away, and payment is collected at signup. For eligible upgrades, checkout collects the prorated amount due for the change as part of the upgrade instead of deferring it to a later renewal invoice. Invoice completion can lag briefly while tax calculation finishes, so charge visibility may not appear fully instantaneous. Paid plans include a monthly credit balance that refreshes on the monthly anniversary of plan purchase. Credits do not roll over between billing cycles.

During checkout, the preview invoice shows both the prorated amount due for the change and the new plan price. When a workspace moves to a new credit-based plan, credits cover storage, AI enrichment, and AI generation based on the plan you select. On current paid plans, pricing is not per seat, so adding workspace users or board users and changing access levels does not create a separate user charge. The ongoing recurring renewal amount appears later in Current Plan and on future invoices. If you do not see the billing option you need in workspace settings, contact Air for help.

For invoice line-item explanations and how checkout totals relate to later renewal amounts, see How does prorated billing work at Air?.

When your workspace is eligible for a self-serve billing cadence change, you can choose between Annual and Monthly from the toggle in the plan-selection page during the upgrade flow. If you do not see that toggle or the billing option you need in the Current Plan tab, contact Air for help.

Enterprise plans, custom plans, and any plan changes that are not shown in the Current Plan tab are handled directly with Air. Support-assisted changes are expected whenever the option you need does not appear in workspace settings. If you need a plan option that does not appear in workspace settings, contact our team to review the right setup.

For plan-term details, see Explore Pricing & Plans. For support-assisted exceptions and subscription management scenarios, see Managing subscriptions in Air.

For invoice history, see Explore Invoices & Billing. To update the card on file, see Updating a subscription payment method. For the latest on all of our plans, visit our Pricing page.

For invoice line-item explanations, see How does prorated billing work at Air?. For support-assisted exceptions, see Managing subscriptions in Air.