Who can update a payment method?
👨👩👧👦 Supported on any Air plan
✏️ Anyone with admin access to the workspace
This article covers the self-serve steps for updating your workspace payment method. It does not cover changing your plan, switching between monthly and annual billing, or every billing-related update.
In order to make sure all your transactions are secure and successful, please make sure to update your payment method information when you need to make changes. Updating your payment method is easy to do and will help keep your account and information up-to-date.
Here’s how to update your payment method:
Payment method details are separate from invoices and receipts. For invoice history and receipts, see Explore Invoices & Billing.
Open Workspace settings from the workspace menu (select your workspace name in the sidebar), then open the Plan tab
Scroll to Manage plan section and choose Payment method
Update payment information and hit Confirm
If the Payment method option appears in workspace settings, you can update your payment method there without contacting support. Contact our support team using the chat bubble below or email help@air.inc if you need a plan change that is not available in settings or if a billing option you expected to see is missing.
For self-serve upgrades shown in settings, see Upgrading your workspace to a paid subscription.