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Air Flow is showing files or assets from my workspace 'Failed to sync'
Air Flow is showing files or assets from my workspace 'Failed to sync'
Tyler Strand avatar
Written by Tyler Strand
Updated this week

✨ Air Flow Version Compatability ✨

We’ve recently released a newer version of Air Flow to bring you a smoother and more reliable experience. This troubleshooting guide is for the latest version of Air Flow.

Please note that older versions of Air Flow will no longer be supported and will degrade in function and reliability over time.

If the sync process is not working, you can try the following troubleshooting steps:

  1. Check if the Air Flow app and your computer are both up to date

  2. Resync the workspace by closing the Air Flow app and delete the workspace folder in Finder. Reopening the app will log you out and then prompt you to sign in and sync a workspace again

  3. Check if there is enough storage space available on your computer and in your Air workspace

  4. Uninstall and reinstall the app


For further assistance reach out to our support team through the chat bubble at the bottom of this page or email our team at help@air.inc.

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