Troubleshooting
Uh oh.
By Lauren and 2 others3 authors31 articles
- System Requirements
- Air is not working
- I think I have a bug
- I got an unexpected error when attempting an action on Air
- I think Air might be down
- Uploading to Air is slow đ˘
- Downloading from Air is slow đ˘
- I can't hear sound on any videos on Air
- Uploading videos or photos from iPhone to Air does not work
- I'm not able to upload anything to Air
- I'm seeing unexpected content in my search results
- My content is missing from Air
- My PDF looks funny on Air
- My destination workspace doesn't appear when I save content from a share link
- Air says I can't change my email address
- I'm nearly out of credits.
- I don't want notifications about who hasn't viewed or downloaded my content.
- My workspace seems to be on the free plan but I was just charged
- I'm not getting email notifications from Air
- I can't access my team's workspace
- Air says my account is unverified
- I can't add a board user to my workspace even though I have permission. What is going on?