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How do I find my Air Flow logs folder and db.sqlite files?
How do I find my Air Flow logs folder and db.sqlite files?
Tyler Strand avatar
Written by Tyler Strand
Updated over 10 months ago

If you encounter any issues or have any questions about Air Flow, don't hesitate to reach out to Air Support for assistance. To get more information about your Air Flow history, we may need certain logs and files for our engineers to investigate.

  1. Open a Finder window

  2. Hit Shift+Cmd+G on your keyboard

  3. Copy and paste /Users/{username}/Library/Application Support/air-desktop into the search bar

  4. Edit the {username} section to fit with the correct details (to find the username use the information here

  5. Select the db.sqlite and logs in the folder

  6. Compress these into a zip file and send to help@air.inc or submit via our content collection form.

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