If you encounter any issues or have any questions about Air Flow, don't hesitate to reach out to Air Support for assistance. To get more information about your Air Flow history, we may need certain logs and files for our engineers to investigate.
Open a Finder window
Hit Shift+Cmd+G on your keyboard
Copy and paste
/Users/{username}/Library/Application Support/air-desktopinto the search barEdit the
{username}section to fit with the correct details (to find the username use the information here
Select the db.sqlite and logs in the folder
Compress these into a zip file and send to help@air.inc or submit via our content collection form.