Upgrading your Air subscription plan can unlock powerful new capabilities to match your evolving workflow. Before upgrading, consider the following!
Plan Features
Review the differences between Plus, Pro, and Enterprise. Head to our plan comparison page and review what features + services are available at each plan level.
You might consider upgrading to Air's Plus Plan if:
Your storage needs have increased beyond the 5GB available on Air's free plan
You have 2 or more additional team members that need full access to your Air workspace
You might consider upgrading to Air's Pro Plan if:
One or more team members need full access to comment, download, search across your full workspace
You're needing to share content externally with a passcode applied for an extra layer of protection
Content you share externally expires on a certain date and you want to ensure it cannot be accessed after that date
Notifications of board and asset changes should be provided to internal + external partners
You're looking to leverage air as a CDN (content delivery network) for hosting images on website
You need to give someone guest access to a limited board set within your workspace
You're looking to have a complimentary onboarding hosted by our expert team for your organization
You might consider upgrading to Air's Enterprise Plan if:
Video production is a huge part of your workflow and content management
You're working with a large dispersed team
Your organization uses SSO for SAML 2.0 service such as Azure or Okta
You have no idea where to start to get off the ground with Air and you have no time to train users
You have a remote team using Slack for async communication
Your organization has frequent staff turnover or increases
The roles Air offers out of the box aren't quite right and you need to customize how members of your workspace are permissioned.
You need to apply specific and additional terms to Air's agreement in accordance with your business's requirements.
You might consider add-on features for Air's Enterprise Plan if:
There is organizational concern with protecting data that is on Air from loss or degradation
You or someone on your team requires visibility to activity/events of users
You're spread across several tools and have existing assets on Bynder, Brandfolder, MediaValet, Photoshelter, Sharepoint or another DAM
You need Air to integrate with another part of your tech stack like Asana or Monday
You might consider adding Air's AI features to your plan if:
Your content contains many faces and you need an automated way to search and filter people using Facial Recognition
You're swimming in video content with a separate tool for transcripts, a separate tool for summaries, and a separate tool for approvals
Extracting text from documents is key to your content management
You need a way to search for documents based on the text contained right within Air
Metadata for your content is trapped when its uploaded to Air and it would really improve your workflow to be able to see/search/filter IPTC and EXIF data points in your workspace
Billing
Understand how upgrades are prorated mid-cycle. Depending on when your current plan and when it is set to renew, prorated charges may apply to get you started right away with all of the new features for the plan you want to head to next.
Get a clear understanding of how prorations work and chat with our success team to ensure future invoices are set up exactly as you need.
Team Readiness
Inform your team about new features and workflow changes that might impact their day-to-day. Communicating with your workspace members as you plan to expand or modify their access or process makes for a smooth transition when you're deciding if you want to upgrade plans. Air's success team is happy to work with you to ensure that your team is trained and that processes are well-documented. Schedule a check in call and we'll make plans to get everyone on the right track.
Have more questions before upgrading or want to run your thoughts by us live? Reach out to our support team for help and we'll make that intro! Send us a note using the messenger chat on the bottom right of this page or email our team at help@air.inc.