Upgrading your Air subscription plan can unlock powerful new capabilities to match your evolving workflow. Before upgrading, consider the following!
Plan Features
Review the differences between Free, Starter, Business, and Enterprise. Head to our plan comparison page to see what credits, features, and services are included in each plan.
If your workspace is eligible for self-serve upgrades, the upgrade modal in Current Plan shows available plans, current pricing, billing cadence options, and the monthly credits included with each plan.
You might consider upgrading to Air's Starter plan if:
You need more monthly credits than Free includes and a paid plan better fits your team’s workload
You want one shared credit balance for storage, AI enrichment, and AI generation instead of tracking those needs separately
Your team wants a low-volume paid plan with unlimited users
You need a predictable monthly credit reset and do not need unused credits to roll over
You share content externally and need more room to support that work each month
Your team uses AI tools regularly and needs a paid plan that supports storage, tagging, search, and generation from one monthly credit pool
You might consider upgrading to Air's Business plan if:
Your team needs a much larger monthly credit pool than Starter provides
You manage a growing volume of assets and need more credits to support storage across active projects
Your team needs one larger monthly balance that can cover storage, AI enrichment, and AI generation together
You share content externally at a higher volume and need a plan that can support that usage month after month
You want onboarding support for your organization as you scale your workspace
Your audio or video content has any dialogue and requires transcription
You want to leverage AI for quick image edits such as erasing elements and background removal
You might consider upgrading to Air's Enterprise plan if:
Video production is a major part of your workflow and content operations
You need the highest monthly credit capacity to support large-scale storage, AI enrichment, and AI generation from one shared balance
You're working with a large dispersed team
Your organization uses SSO for SAML 2.0 services such as Azure or Okta
You want hands-on support to roll out Air across your organization
You have a remote team using Slack for async communication
Your organization has frequent staff turnover or increases
The roles Air offers out of the box aren't quite right and you need to customize how users in your workspace are permissioned
You need to apply specific and additional terms to Air's agreement in accordance with your business requirements
There is organizational concern about protecting data in Air from loss or degradation
You or someone on your team requires visibility into user activity and events
You're spread across several tools and have existing assets on Bynder, Brandfolder, MediaValet, Photoshelter, Sharepoint, or another DAM
You need Air to integrate with another part of your tech stack like Asana or Monday
Your content contains many faces and you need an automated way to search and filter people using Facial Recognition
You're managing a high volume of video content and want transcripts, summaries, and approvals in one place
Extracting text from documents is key to your content management
You need a way to search for documents based on the text contained within Air
Metadata for your content is trapped when it's uploaded to Air, and it would improve your workflow to see, search, and filter IPTC and EXIF data in your workspace
Billing
Understand how billing works when you change plans mid-cycle. Depending on when your current plan started and when it is set to renew, prorated charges may apply when you move to a different credit tier.
Self-serve paid (Starter + Business) plans do not include a free trial, so payment is required at signup.
If your team uses all available credits on a new plan, uploads, imports, and new AI generation are blocked until credits refresh or your plan changes. Browsing, search, share links, and adding users remain available.
Get a clear understanding of how prorations work and chat with our success team to ensure future invoices are set up exactly as you need.
Learn more about prorated billing here. Check out Air's current credit-based pricing plans here. For pricing details tailored to your workspace, open the upgrade flow from Current Plan in Air to review the plans, billing cadence options, and included monthly credits shown for your account.
Team Readiness
Inform your team about new features and workflow changes that might impact their day-to-day. Communicating with your workspace users as you plan to expand or modify their access or process makes for a smooth transition when you're deciding if you want to upgrade plans. Air's success team is happy to work with you to ensure that your team is trained and that processes are well-documented. Schedule a check in call and we'll make plans to get everyone on the right track.
Have more questions before upgrading or want to run your thoughts by us live? Reach out to our support team for help and we'll make that intro! Send us a note using the messenger chat on the bottom right of this page or email our team at hello@air.inc.