Introduction
Collaborators added to the overall workspace are called Members whereas collaborators invited at the board level are considered Guests. Guest seats are available at the Pro subscription level and above. Members have access to your entire workspace and Guests only have access to the specific board or boards that they have been invited to. Members and Guests of all levels are required to create an Air account to access the workspace.
Users with Plus and Pro subscriptions activated before September 8, 2023 will continue to operate on a per-seat pricing model until September 8, 2024. For the latest on all of our plans, visit our Pricing page.
To see a visual chart of Member and Guest permissions, see our User Permissions Matrix.
Members
Members are invited through the Settings and Members tab in the workspace. Each Member you invite to your workspace has specific permissions enabled that determine what they can and cannot do in your workspace. You can toggle these permissions before inviting the user. Use the Add Members button to invite Members by email or a shareable link.
Member permissions by role
Admin
Full permissions across the entire workspace
Access to billing, plan details and Member management
Can create and edit custom field types for the entire workspace
Editor
Full edit permissions (upload, create, tag, comment, download etc.) across the entire workspace
No access to billing, plan details, and member management
Can edit custom fields values
Commenter
View, comment and download permissions across the entire workspace
No access to billing, plan detail, or member management
Can view custom field values
Guests
Guests are invited at the board level and appear as an option for Pro and Enterprise plans. Guests are added directly from a board by using the Share button menu from that location. Invite Guests to a board by selecting "Invite guests" from the Share button menu.
Guest permissions by role
Editor
Full edit permissions (upload, download, tag, comment, or delete assets) within specific boards
Can edit custom field values
Commenter
Commenting permissions within specific boards
Cannot edit, download, or delete content
Can view custom fields
Viewer
Permission to view all content within specific boards
Cannot edit, delete, download, or comment on any content.
Can view custom fields
Note that Guests are only available to workspaces on the Pro plan. For more information on upgrading your plan, visit your plan page here →
Removing Members or Guests from your workspace:
Only a workspace admin can remove Members or Guests from a workspace. This can be done in three simple steps:
Have a workspace admin click on the Settings and Members tab
With the Members tab selected, click the access level next to the name you want to deactivate
Click the "Remove from workspace" button
The deactivated users will no longer have access to the workspace. If they need access to specific boards, images, or videos, you can send them shareable links from the board page.
Custom Permissions
Custom permissions are available on our Enterprise plan. Get additional information about our Enterprise plan here →