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Explore Notifications

Know it happened when it happens

Brian Nana-Sinkam avatar
Written by Brian Nana-Sinkam
Updated over 9 months ago

Who can receive notifications from Air?
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πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Supported on any Air plan

✏️ Anyone with view access to the workspace, library, or board

Air notifications help you stay in the loop and never miss a thing. They're like your trusty sidekick, keeping you up to date with all the happenings in your creative process. Air sends you web app notifications for activity including the following:

  • @-mentions in any asset or file discussions

  • Replies to a discussion thread you are participating in

  • Custom field changes on a board, asset, or file within followed boards

  • Sub-board creation by members or guests within followed boards

  • Downloads within share links you create

  • Addition and removal of workspace members (Admin only)

Feed

If you have a new notification, Air displays a red badge with a count over the πŸ”” icon. Click on the πŸ”” icon near your workspace name at the top left of the screen to unroll your notification feed and gain access to your in-app notifications.

Air's notifications feed consists of 4 categories:

  • All - Every notification sent to you within a given workspace

  • Mentions - Notifications specific to your mentioned user within an asset or file discussion

  • Following - Notifications specific to the internal activity of a board or boards you are following

  • Links - Notifications specific to activity on a share link you created for a board or boards on Air

Email

Workspace specific notifications can be sent to your email inbox in real-time and based on your preferences. Get notified about new comments in the boards you follow, or downloads from the links that you share. Never miss an @-mention. Just like Slack + Teams, you're able to be brought back to every thread you start or participate in.

Air's real time email notifications let you know what's happening, where it's happening and who is doing it. You'll have a simple update to the latest going on for the things that matter most to you and an easy way to navigate to your workspace from the email body.

In-App

Notifications are account-specific and workspace-specific, meaning only you can see and manage your notifications, and they will display notifications only for the current workspace.

Easily navigate to the source of a notification by clicking on the notification within the feed. Click on the notification to mark it as "read" or select "Mark all as read" to clean up your notification feed.

Email Digest

Air checks twice a day for any unread web app notifications and sends an email digest your way. Use email digest notifications when you need a quick rundown of what you missed overnight and all that went on while you were working hard on other projects during the business day.

πŸ”” Boards you create in an Air workspace are automatically followed. Actions taken on these boards will prompt qualifying notifications.

πŸ“§ Email notifications are automatically enabled as a default setting for Air workspace users.

πŸ‘¨β€πŸ‘§β€πŸ‘¦ Unfollowing a parent board does not automatically unfollow any sub-boards within.

Slack

Air's Slack integration pushes notifications to a selected Slack channel, allowing you to follow workspace activities with real-time notifications. In addition, you can preview Air content or link directly to an Air board or asset from the notification message.

Air Flow

As a Finder extension built to work with your Mac operating system, enjoy desktop notifications related to your synced folders without ever having to go to your browser. Learn more about Air Flow here. Here's a list of the actions that trigger notifications on Air's desktop app:

  • New file or asset uploads to synced boards

  • File or asset deletions from synced boards

  • Changes to files or assets data

  • Sync errors between boards and their corresponding folders

  • Workspace plan storage limits reached

To control your Mac's desktop notifications, choose Apple menu > System Settings, then click Notifications in the sidebar. (You may need to scroll down.) From Application Notifications, select 'Air' to view and change your desktop notification preferences. Visit Apple's support documentation to learn more about notifications settings.


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