Lauren Ford

Brian Nana-Sinkam

Caroline Congdon

Everything you need to know to get started with Air

Getting Started 

What is Air?

Creating an Air user account

Start using Air to organize, manage and share all of your files

Creating your first workspace

Adding content

Boards keep groups of files organized in one place.

Creating a board

Sharing your workspace content

Find exactly what you're looking for with powerful search and filter tools

Searching for your content

Joining an Air workspace

Helpful terms to use regarding your content

Air's Creative Operations Glossary

A powerful way to surface the right content faster in Air

Explore Search & Filters

Air: The Basics

Allow anyone to upload directly to a board!

Explore Content Collection

Adding a board from existing workspace

Add Content

Have a workspace you want to delete? Get rid of it easily!

Removing a basic workspace

Air allows you to seamlessly import content into Air with your relevant metadata attached.

Explore Asset Info Tab + Metadata

Viewing metadata

Explore Keywords

See previous updates and related files all in one place

Explore Versions and Stacking

How to create a board, add assets, board views, and more!

Explore Boards + Sub-Boards

A guide to editing board name, description, and more

Editing board details

Explore Tags

Make search terms that make sense for your content

Creating tags

Start making your content on Air even more searchable with tags

Applying tags

Search, merge, and edit tags in one place

Explore Tag Manager

Custom fields help organize and track your content with status, rating, usage rights and much more

Explore Custom Fields

Managing custom fields

Explore Workspace Sidebar

Explore Saved Filters

Selecting items on Air

Retrieve your content from accidental deletions

Explore Recently Deleted

Removing assets, files, and boards from an Air workspace

Deleting content

Delete items you don't need, and recover the ones you do

Recovering deleted content

Content not in the board that it should be? Move it around!

Moving content

Managing version stacks

Organize Content

Downloading content

Custom export options help you match your assets with their final destination

Explore Custom Exports

Exporting custom images

Download Content

Generate a unique URL to share with anyone

Explore Share Links

Display boards or assets right on your website using HTML iframe tags.

Embedding a share link using iframe

Explore CDN

Share Content

Going a different direction? Call your space something else

Changing your workspace name

Stay on brand with workspace personalization

Applying a workspace icon

Explore Notifications

Managing notifications

Pick and choose which email and in-app notifications work for you

Explore Notifications Manager

Learn all about the different ways you can view your content on Air

Explore Views

Applying kanban board view

All about ordering your assets and boards

Explore View Sort

Change the the order of assets, boards, and files

Rearranging content with custom sort

Choosing a frame preview for video assets

Fiona

Personalize Air

Show your team the exact section of the asset you're giving feedback about

Explore Annotations

Collaborate precisely on videos with timestamp commenting

Explore Timestamp Commenting

Explore Comments

Managing users

Leaving an annotated comment

Managing content collection forms

Collaborate on Air

We let you know if you're uploading the same asset into a board!

Explore Duplicate Detection

Anyone with your .com can join automatically

Approved Email Domains

Air for Mobile

Automations + Workflows

Subscribe on YouTube

Read our G2 Reviews

Follow us on TikTok

Follow us on IG

Find answers and get help from Intercom Support and Community Experts

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