Who can change their email/username on Air?
👨👩👧👦 Supported on any Air plan
✏️ Anyone that logs in to Air with a verified username and password
⚠️ Active technical issue ⚠️
The ability to modify your account email address from your Air account settings is not working on Air at this time. As a workaround, if you have the right workspace access and permissions, you can add your preferred email address as a new user and remove the email address that you no longer require.
Follow the steps outlined on this help center article to change your email address.
Need help with a support-managed or legacy setup? Reach out to help@air.inc from your active verified email account, and we can help you update your login email.
Keeping your Air account up to date with the right email address helps you receive important notifications and account updates.
Because changing your email address directly in Account settings is currently unavailable, use the workaround steps in the linked help center article above for the most accurate guidance.
Customer support is always available via chat or at help@air.inc for further assistance!