Credits are a monthly usage balance for your workspace. That balance pays for AI generations, including Canvas generations and Workspace Agent requests. On plans with separate storage and credit allotments, storage does not consume credits.
Some workspaces may also have a separate One-time gift balance granted by Air staff. One-time gift credits apply to AI generation only and are used before your workspace’s plan credits and Credit Pack credits.
On paid legacy credit-based plans, one-time gift credits do not apply to Enriched Storage. See Explore Credits for Canvas cost examples and Workspace Agent request-cost details.
Credits are not a one-time upload allowance, and they do not reflect the total GB ever uploaded to your workspace.
On plans with separate storage and credit allotments, storage is permanent and does not reset each month. For paid legacy credit-based plans, Enriched Storage credits are consumed based on what is currently stored in your workspace.
Checking your balance
You can review your credit usage from the credit meter in the navigation bar and from Workspace Settings > Current Plan, where you can see your usage, remaining balance, and refresh timing. If One-time gift credits are available, they appear as a separate One-time gift line in the credit usage breakdown. Eligible paid workspaces can also see active Credit Packs, available management actions, and pending Credit Pack changes in Current Plan.
Open Workspace Settings > Current Plan to review a detailed breakdown of your AI generation usage, along with your next refresh date. This page also shows your current plan and self-serve upgrade options when available.
Admins on eligible paid credit-based plans can add recurring Credit Packs in 1,000-credit increments at $1,000/year. Paid legacy plans retain their configured Credit Pack pricing and limits. Review Current Plan for available options or contact support for help.
You can review your credit usage at any time via the credit meter in your navigation bar. Visit Air's pricing page to compare plan options, or contact our support team at hello@air.inc if you have questions about your usage.