Air helps you keep track of your usage by displaying banners when you reach 90% and 100% of your monthly credit limit. If you are seeing these banners, your workspace is approaching its consumption limit for the current billing cycle.
Credits reset automatically at the start of each monthly cycle. The exact date depends on your plan:
Free plan: Credits renew on the monthly anniversary of your workspace creation date.
Paid plans: Credits renew on the monthly anniversary of your plan purchase date.
What happens if I reach zero credits?
If your workspace reaches zero credits, hard limits are enforced immediately to prevent unexpected usage. When this happens:
You will be blocked from uploading or importing new files.
You cannot generate new AI content or make canvas edits.
You can still save existing canvas assets to your workspace, but this cost will accrue as overage.
Even when your credit balance is completely depleted, core workspace functions remain fully accessible. You can continue:
Browsing and searching for assets
Sharing links externally
Adding users to your workspace
If you need more credits or believe your credit availability is showing an error, please contact your dedicated Customer Success Manager or reach out to our support team by chat or email at help@air.inc. We're standing by to help!