Who can manage the current plan?
đ¨âđŠâđ§âđŚ Supported on any Air plan
âď¸ Anyone with admin access to the workspace
The Current Plan page in Workspace Settings is the source of truth for the selected workspace's actual plan terms, credit usage, limits, billing cadence, renewal details, and refresh timing. From this page, you can monitor usage, understand upcoming charges, and manage subscription details.
Plan details and charges
At the top of the page, you can view your specific plan details. This includes your plan type, the billing cadence for that plan, and the exact date and recurring amount for your next renewal. If you upgrade through self-serve checkout, the amount due for the change is shown during checkout before you confirm the upgrade. Storage and user allowances are shown according to your workspace's plan terms. Current plans have separate storage and monthly AI credit allowances. Existing paid configurations retain their applicable terms. For eligible workspaces, Current Plan also shows plan credits, active Credit Pack credits, credit usage, and available Credit Pack management actions.
When a workspace has a granted one-time gift balance, Current Plan shows it as a separate credit balance. One-time gift credits apply only to AI generation and are used before plan credits and Credit Pack credits.
Credit refresh timing is separate from when a payment is collected or when an invoice becomes visible. Each month, the workspace's full plan-credit allocation refreshes, including on annual Air subscriptions. One-time gift credits do not reset and remain separate from the monthly plan-credit refresh.
Recurring plan charges
This area displays the standard renewal charges for your plan for the upcoming billing cycle.
Prorated charges
This section may show invoice-related adjustments connected to plan changes during the current billing period. It may also reflect immediate prorated invoice adjustments from seat-quantity changes on eligible fixed-member or per-member arrangements, including charges when seats are added and credits when seats are reduced. For eligible self-serve upgrades, the prorated amount due for the change is shown during checkout before you confirm the upgrade, while Current Plan continues to show your recurring renewal information separately.
Upcoming invoice total
This area shows the upcoming billing information available on the Current Plan page, including your recurring renewal amount and any invoice-related adjustments shown there. It is separate from the amount due during upgrade checkout, where you review the preview invoice before confirming an eligible self-serve upgrade.
Note: After a charge is completed, invoice details can take a short time to finish updating while tax is calculated, so the final amount may not appear immediately in every billing view.
Manage plan
The Manage plan section allows you to keep your billing and subscription details up to date.
Plan: View your current plan type and start the upgrade flow from the Upgrade button. From there, you can compare plan and billing cadence options, then continue to checkout to review the preview invoice before confirming an eligible change.
Credit Pack: On current Starter, Business, and Enterprise plans, each recurring Credit Pack adds 1,000 monthly credits for $1,000/year. Free does not offer Credit Packs. Existing paid legacy configurations retain their applicable pricing and limits; confirm these in Current Plan.
One-time gift credits: One-time gift credits are separate from recurring Credit Packs. They do not change subscription pricing and do not affect non-credit pricing models.
Users: View the user count for your workspace. Depending on your plan terms, active workspace users, pending workspace invites, pending board invites, and board-only users may affect whether additional invitations can be sent. For fixed-member or per-member arrangements, increasing or reducing seats can create an immediate prorated charge or credit, depending on your plan terms.
Billing cycle: The period of time upon which your subscription renews (Monthly or Annual)
Payment method: Add a new payment method or update an existing credit card.
Billing contact: Update the email address that receives billing communications. This is especially useful if you want your billing emails and invoices to go directly to your organization's accounting department rather than an individual.
Cancel plan: For most plans, click Contact us near the bottom of the Current Plan page and submit the Air Exit Survey. Airâs team processes the cancellation request. Starter and some legacy plans display a self-serve Cancel plan button in the same area. For complete steps, see How do I cancel my Air subscription?
Current usage
Explore the Current usage section at the bottom of the page to monitor your workspace resources. This area tracks how many users are currently collaborating in your workspace. The usage section also displays how much storage is currently in use.
Legacy, custom, and Enterprise arrangements may display user caps, paid and free user breakdowns, or other limit indicators differently from current paid plans. Legacy workspaces may continue to display fixed storage or user caps until the workspace moves to a current plan. Current Air plans are credit-based, so Current Plan may show usage as credits rather than fixed included TB amounts.
Items in Recently Deleted do not count toward workspace storage usage. Their recovery retention period is separate from storage accounting, so you do not need to wait for recovery expiry to reclaim storage. See Explore Recently Deleted for details.
This example shows one workspace's configured legacy limits: 15 of 15 paid users, 0 free users, and 154.8 GB of 5 TB storage. These are not universal Business plan entitlements. Compare your displayed user cap with your applicable agreement.
Additionally, you will find a workspace credit usage meter that shows usage across Workspace Agent request and Canvas generation. When a One-time gift balance is available, the meter shows it as a separate line with the remaining gift credits.
AI generation include Workspace Agent requests and Canvas generation. For AI credit usage estimates, see Explore Credits. On an existing paid legacy configuration that uses credits for storage, the meter may also reflect storage usage according to your agreement.
On decoupled plans, manage storage and AI credit limits separately. To free storage, remove unneeded assets; Business and Enterprise can also add storage in 1 TB increments. Removing stored assets does not replenish AI credits. For more AI credits, use an available recurring Credit Pack, change plans, or wait for the monthly refresh. Contact Air if you need help with your workspace's limits.
If a reset date, storage meter, or legacy cap is missing, unexpected, or different from current plan marketing, admins should contact Air support, sales, or their customer success contact for review.
Now that you understand your current plan and usage, you can explore available upgrade options or review your past billing history. For more details on how your charges are calculated, check out our guide on prorated billing or learn more about invoices and billing.