Who can spend credits?
👨👩👧👦 Supported on all Air plans
✏️ Users with edit access can spend credits. Users with admin access can control billing and purchases of credits.
Credits are a monthly usage balance your workspace shares across storage, AI enrichment, and AI generation. The amount of credits included depends on your workspace's subscription plan.
How credits are used
Credits cover three main areas of your workspace:
Storage: 1 credit per GB per month. This updates in real time as your library grows or shrinks.
AI Enrichment: 5 credits per GB per month, applied on top of storage (totaling 6 credits per GB for enriched assets). Unsupported file types and older unenriched assets only incur the base storage cost.
AI Generation: All canvas actions consume credits. Cost varies by model and action type, with approximate examples of 5 credits per image and 20 credits per video.
Storage and enrichment are recalculated continuously. If you delete assets mid-cycle, those credits are returned to your balance. Storage and enrichment for canvas-generated assets are only charged when an asset is saved to the workspace, not when it is initially generated.
Credits are not a monthly upload allowance, and they do not equal the total GB ever uploaded. Storage usage depends on what remains stored in your workspace and whether those assets are enriched.
Credit refresh and rollover
Credits reset at the start of each monthly cycle. For Free plans, this is the monthly anniversary of your workspace creation date. For paid plans, it is the monthly anniversary of your plan purchase date. The monthly cycle refreshes your available credit balance rather than creating a permanent storage entitlement. Credits do not roll over to the next month.
Checking your balance
You can view your current credit balance at any time via the persistent chip located in your navigation bar. This meter is visible everywhere in your workspace.
If you select Upgrade from the credit area, Air opens a plan-selection modal with plan comparison details, credit-based pricing, a How credits work explanation, and a direct Learn more link to credits documentation.
Click the meter to view a detailed breakdown of your usage across AI generation, AI enrichment, and file storage, as well as your next refresh date.
Selecting Upgrade opens the plan-selection modal, where admins can compare plans, review pricing by billing cadence, and use the credits guidance link to better understand included value.
When credits run out
Air helps you keep track of your usage by displaying banners when you reach 90% and 100% of your monthly credit limit.
If your workspace reaches zero credits, hard limits are enforced immediately. You will be blocked from uploading or importing new files, and you cannot take Canvas actions until credits are available. However, you can still save existing canvas assets to your workspace (this cost will accrue as overage).
Asset browsing, searching, sharing links, and adding users remain fully accessible even when your credit balance is depleted.
On current paid plans, adding users remains available and does not create a separate per-user charge.
Legacy customers
If you are on a legacy plan, the credit meter tracks only AI generation. Storage is not yet tracked via credits, and your legacy seat and storage caps remain in place. Hitting your AI generation limit triggers a soft limit, allowing you to continue using Air normally while prompting you to upgrade or contact your Customer Success Manager.
Purchasing a new plan fully migrates your workspace to the credit model, removing legacy caps and tracking storage and enrichment against your new credit balance.
Now that you understand how credits power your workspace, explore our Pricing & Plans guide to find the right credit tier for your team, or learn how to manage your subscription.