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How do storage, credits, and plan limits work together?

Understand how Air's storage, monthly credits, and plan limits work together in your workspace

Written by Lauren Ford

Air plans use a single credit system to manage storage, AI enrichment, and AI generation. Current plans are not described as including a fixed storage TB allotment. Instead of a traditional monthly upload bucket or a fixed storage quota, credits act as a monthly usage balance, and storage continuously draws from your workspace's shared monthly credit balance based on what remains stored in your workspace.

Here is how your credits, storage, and plan limits work together:

  • Current stored content: Your storage usage depends on what is actively stored in your workspace. Deleting assets mid-cycle returns credits to your current balance.

  • Monthly credit refresh: Credits reset at the start of each monthly cycle. They do not roll over.

  • Depleted credits: If your workspace reaches zero credits, you are blocked from uploading new files or generating new AI content. However, you can still browse, search, share links, and add users.

The amount of content your workspace can keep active depends on how your monthly credits are being used across storage, AI enrichment, and AI generation, rather than a static included storage ceiling on current plans.

When comparing plans, remember that credits track your active monthly usage, not the total amount of data you have ever uploaded. Additionally, adding users does not change the pricing on current paid plans, as they include unlimited users at no extra cost.

If you need more capacity, self-serve plan and billing options depend on what appears in your workspace settings. Other subscription or billing changes are handled with Air directly. For plan-level context, see Explore Pricing & Plans. If the option you need does not appear, contact Air to update your plan.


Learn more about how credits work, explore pricing plans, or review the steps for upgrading your workspace. Have more questions? Reach out to our team at hello@air.inc or send us a note through the messenger chat bubble below.

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