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How do storage, credits, and plan limits work together?

Understand how Air's storage, monthly credits, and plan limits work together in your workspace

Written by Lauren Ford
Updated this week

Air plans use a single credit system to manage storage, AI enrichment, and AI generation. Instead of a traditional monthly upload bucket or a fixed storage quota, credits act as a monthly usage balance. Storage consumes credits continuously based on what remains stored in your workspace.

Here is how your credits, storage, and plan limits work together:

  • Current stored content: Your storage usage depends on what is actively stored in your workspace. Deleting assets mid-cycle returns credits to your current balance.

  • Monthly credit refresh: Credits reset at the start of each monthly cycle. They do not roll over.

  • Depleted credits: If your workspace reaches zero credits, you are blocked from uploading new files or generating new AI content. However, you can still browse, search, share links, and add users.

When comparing plans, remember that credits track your active monthly usage, not the total amount of data you have ever uploaded. Additionally, adding users does not change the pricing on current paid plans, as they include unlimited users at no extra cost.

If you need more capacity, self-serve plan options and billing cadences depend on what appears in your workspace settings. If the option you need does not appear, you may need to contact Air to update your plan.


Learn more about how credits work, explore pricing plans, or review the steps for upgrading your workspace. Have more questions? Reach out to our team at hello@air.inc or send us a note through the messenger chat bubble below.

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