Air plans use a single credit system to manage storage, AI enrichment, and AI generation. Current plans are not described as including a fixed storage TB allotment. Instead of a traditional monthly upload bucket or a fixed storage quota, credits act as a monthly usage balance, and storage continuously draws from your workspace's shared monthly credit balance based on what remains stored in your workspace.
For example, 250 GB of storage-only content uses about 250 credits per month. If that 250 GB is made up of visual assets, it uses about 1,500 credits per month.
Here is how your credits, storage, and plan limits work together:
Current stored content: Your storage usage depends on what is actively stored in your workspace. Deleting assets mid-cycle returns credits to your current balance.
Monthly credit refresh: Credits reset at the start of each monthly cycle and do not roll over. The exact refresh timing appears in Workspace Settings → Current Plan. The refresh restores your workspace's credit balance, but stored and enriched assets continue to draw from that balance as long as they remain in your workspace.
Depleted credits: If your workspace reaches zero credits, you are blocked from uploading new files or generating new AI content. However, you can still browse, search, share links, and add users.
The amount of content your workspace can keep active depends on how your monthly credits are being used across storage, AI enrichment, and AI generation, rather than a static included storage ceiling on current plans.
Legacy workspaces may continue to show fixed storage or user caps until the workspace moves to a current plan.
When comparing plans, remember that credits track your active monthly usage, not the total amount of data you have ever uploaded. Additionally, adding users does not change the pricing on current paid plans, as they include unlimited users at no extra cost.
If you need more credit capacity, you can reduce usage by deleting assets, purchase Credit Packs where supported, or move to a higher-credit plan.
Eligible paid credit-based workspaces can add self-serve recurring Credit Packs in 1,000-credit increments to increase the workspace's monthly credit allocation without moving to a higher plan tier. Where supported, Credit Packs cost $35 per month per 1,000 monthly credits, up to 9,000 additional monthly credits. Credit Pack additions use checkout, include immediate proration, and increase the subscription right away.
Credit Pack reductions and cancellations are handled in Credit Pack management modals, do not receive proration, and take effect at the end of the current billing cycle.
Pending Credit Pack changes can be viewed, canceled, or adjusted before they take effect.
Admins can confirm the selected workspace's actual plan terms, usage, limits, and refresh timing in Workspace Settings → Current Plan. If a reset date, storage meter, or legacy cap is missing, unexpected, or different from current plan marketing, contact Air support, sales, or your customer success contact for review.
If the add-on or plan option you need does not appear, contact Air at help@air.inc to get help with customizing your plan and adding on more credits.
Learn more about how credits work, explore pricing plans, or review the steps for upgrading your workspace. Have more questions? Reach out to our team at hello@air.inc or send us a note through the messenger chat bubble below.