If you are on a paid legacy plan, your workspace retains its configured terms. Some configurations have fixed storage with a credit meter for AI generation only; others use a shared credit balance for storage and AI usage. Your existing legacy seat and storage caps remain fully in place, and your storage is not yet tracked via credits. Legacy workspaces may continue to display fixed storage or user caps until the workspace moves to a current plan.
Legacy plan terms can also affect workspace users, board users, pending workspace invites, pending board invites, and board-only users. Do not assume board users are free or unlimited in every legacy workspace. Editor, Commenter, and Viewer invitations or role changes may have different billing or availability effects on legacy plans than on current paid plans.
On a paid legacy plan with AI-only credit metering, reaching your AI generation limit does not affect your storage access. Air's success team will reach out to learn more about your use case and workflows. Additionally, Workspace Agent requests require available workspace credits. When no workspace credits are available, you cannot submit requests or start threads or tasks in Workspace Agent. This does not prevent you from using the rest of your workspace or change your plan's storage terms.
You can also upgrade to one of Air's current plans at any time. When you upgrade, the selected plan's terms and limits apply. Current plans separate persistent storage from monthly AI credits. Current paid plans do not add a separate per-user charge, but board-only users count toward the user limit on capped tiers. Admins can review the selected workspace's actual plan terms, usage, limits, and refresh timing in Workspace Settings > Current Plan.
If invitations are blocked or a role is unavailable, first check Workspace Settings > Current Plan, pending workspace and board invitations, deactivated users, and board-only users. If your legacy plan terms are unclear or the displayed or enforced user cap differs from your agreement, contact Air support or your Customer Success contact to review and reconcile your included user entitlement before deciding to upgrade, sending more invites, or changing users or roles.
Have more questions about your legacy plan or ready to upgrade to a current paid plan? Reach out to Air support or sales at hello@air.inc, send us a note through the messenger chat bubble below, or contact your Customer Success contact. If a reset date, storage meter, credit meter, or legacy cap is missing, unexpected, or different from current plan marketing, contact us for review. You can also explore our Pricing & Plans to compare options.