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I'm on an outdated Air plan, why do I have credits and how do they work?

Learn how the credit model applies to legacy Air plans, including AI generation limits and upgrades.

Written by Lauren Ford
Updated today

If you are on a legacy plan, you will see a credit meter in your workspace, but it currently only tracks your AI generation usage. Your existing legacy seat and storage caps remain fully in place, and your storage is not yet tracked via credits.

If you hit your AI generation limit, you can continue using your workspace normally. Air's success team will reach out to learn more about your use case and workflows.

You can also upgrade to one of Air's current plans at any time. Purchasing a new plan fully migrates your workspace to the credit model. Once upgraded, your legacy seat and storage caps are removed, and your storage, AI enrichment, and AI generation will all count toward your new monthly credit balance.


Have more questions about your legacy plan or ready to upgrade? Reach out to our team at hello@air.inc or send us a note through the messenger chat bubble below. You can also explore our Pricing & Plans to compare options.

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