Air subscriptions are prorated to account for mid-cycle changes to your plan. Prorated billing means you're only charged for the portion of your billing cycle that reflects these recent changes. These changes can include:
Adding or removing users (legacy plans)
Upgrading or downgrading your plan
Increasing or decreasing included storage
You'll only be charged for the time the feature was active, not a full billing cycle.
🧾 Subscriptions are billed upfront (monthly or annually), so any mid-cycle change will create an adjustment on your next invoice.
Your invoice may include:
Standard Charge – Your monthly or annual subscription
Remaining Time – A prorated fee for added services
Unused Time – A prorated credit for removed services
Need more help understanding a specific charge? Just message us or email help@air.inc—we’re happy to help!