The Invoices & Billing page in your workspace settings is where you can view open and previous invoices, review your payment history, and download receipts for your records. You can find all your invoice information within your workspace settings. This page helps you stay on top of billing activity, but it is not where every subscription change is managed.
Invoices and receipts are self-serve in this section. To update your payment method, head to the Current Plan page in workspace settings. If the billing or plan option you need does not appear in settings, contact Air for help with the change.
Open Invoices
The 'Open Invoices' section at the top of the page lists all your current, unpaid invoices. Each row contains the following details:
Date: The date the invoice is due.
Amount due: The total amount outstanding for the invoice.
Status: This will always be marked as 'Unpaid'.
Invoice: Click the 'View or pay' link to settle the invoice.
You can sort your open invoices by clicking the arrows next to a column header, such as 'Date' or 'Amount due', to organize them.
Paying an open invoice settles the balance due on your account. It does not change your subscription plan or billing cadence.
Previous Invoices
Once an invoice has been paid, it moves to the 'Previous Invoices' section, which serves as your complete payment history. The details here include:
Date: The date the invoice was generated (not the due date).
Amount paid: The total amount that was paid for the invoice.
Status: This will always be marked as 'Paid'.
Receipt: Click the 'Download PDF' link to save a copy of your receipt for your records.
Previous invoices can include standard subscription charges as well as prorated adjustments tied to plan changes. If an amount looks different than expected, review the line items on the invoice for more detail. Invoice line items explain the billing impact of subscription changes, but they do not determine whether your workspace has capacity for new invites under its active user-limit rules.
For a detailed explanation of these line items, see How does prorated billing work at Air?.
If you're troubleshooting a seat-limit or user-capacity issue, start by reviewing the Current Plan tab and Managing subscriptions in Air. If your workspace appears to be on a custom, legacy, grandfathered, or transitioned arrangement, contact Air for help confirming how user limits apply.
To update card details, see Updating a subscription payment method. For self-serve plan upgrades, see Upgrading your Air subscription. If the billing or plan option you want does not appear in settings, contact hello@air.inc for more assistance or message our team using the messenger icon below.