An invoice that equates to more than the cost of Air's monthly or annual rate for your plan typically happens when:
You switched to a higher-cost plan mid-cycle (e.g., $100 to $600 monthly upgrade)
You were charged for time spent on the new plan before your official renewal date
You were on a usage-based plan and added users
These one-time prorated fees are separate from your ongoing monthly subscription cost.
Need more help understanding a specific charge? Just message us or email help@air.inc—we’re happy to help!