Air says I can't change my email address

Learn what happens when your Air workspace is low on credits, when they renew, and how to get help.

I'm nearly out of credits.

I don't want notifications about who hasn't viewed or downloaded my content.

My workspace seems to be on the free plan but I was just charged

I'm not getting email notifications from Air

I can't access my team's workspace

Air says my account is unverified

Troubleshoot blocked board-user invites by checking workspace status, plan limits, role availability, and seat-based billing behavior

I can't add a board user to my workspace even though I have permission. What is going on?

Lauren Ford

Eric Magne

Account + Workspace Settings

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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