Import and processing times vary depending on size and number of assets, but usually finish in a few minutes. If you notice unusually long upload or processing times, visit our technical troubleshooting guide and use our recommended tests to identify the cause or escalate to our technical support team for help.
For workspaces on a free plan, imports stop if the process causes you to exceed your storage limit. If an import has stopped or is taking longer than expected, you can cancel the import, visit our technical troubleshooting guide, or contact our support team for help.